Kenneth Allen

Professional and personable experience with the Hall Toyota Virginia Beach Sales and Service teams! They really take the dealership experience to the next level. Their communication during service appoi Toyota Virginia Beach Sales and Service teams! They really take the dealership experience to the next level. Their communication during service appointments is bar none - especially with the video updates from the technicians performing the work so that there aren’t any surprises or questions when the service advisors call. More

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Our experience at Hall Toyota was excellent! ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he was very honest and answered all of the questions we had. After our purchase he followed up with us to make sure that we were well taken care off and we really appreciate his professionalism and hospitality. More

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My husband and I had a HORRIBLE experience at Hall Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to detail the car and clean it up and that it would be ready in 5 days. That day came and we called for an update only to be told that they hadn't even started on the vehicle. We were told to wait another week, given a loner car, and told that they were going "above and beyond". We reminded our sales rep (Alissa Ruparelia) that our vehicle was not ready when we initially came and there was lack of communication. We finally received the car to find that the middle chair was broken, there were missing parts of the carpet, and the vehicle was dirty on the inside. Alissa refused to return our phone calls and Cole Stoddard helped us out tremendously but confirmed Services were aware of the damages and did nothing. More

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Kenneth checked me and got me back out asap! He went above and beyond to help me out during my visit! Victoria let me browse about and answered all of my questions, I’ll be coming back to bu He went above and beyond to help me out during my visit! Victoria let me browse about and answered all of my questions, I’ll be coming back to buy some TRD parts! More

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