Ken Nelson
Ken Nelson at Bowditch Ford

Ken Nelson

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

5.0
8 Reviews
5.0

8 Reviews

Write a Review

8 Reviews of Ken Nelson

May 29, 2024

Dealership Rating
Employee Rating

Had my rear brake pads and rotors replaced. Took about an hour and a half. Didn’t cost more than I expected it to. More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

Always great and prompt service. Linda always takes care of me in sales and Al in service! More

by LPUGLISSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

All personal were courteous and efficient. My wait time was reasonable and the quality was good. More

by mrbill_23601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

May 10, 2024

Dealership Rating
Employee Rating

Generally a good experience. However wiper blades were replaced as part of state inspection. A few days later I received an email saying my truck needed new wiper blades and to More

by VELOCIPEDE
Workmanship
Service Time
Recommend Dealer
Yes

May 09, 2024

Dealership Rating
Employee Rating

Had to take back because backup camera didn’t work right,but they jumped right on it More

by realdeal1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

April 13, 2024

Dealership Rating
Employee Rating

Ken Nelson my service advisor was very friendly, efficient, courteous and professional. Provides excellent customer service. Awesome technicians work on my vehicle. Mr. Moe the shuttle Driver was pr More

by em3710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Moe - shuttle Driver

April 05, 2024

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by GRIDLEYVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2022

Dealership Rating
Employee Rating

Fast and honest service. Got me back on the road for the holiday weekend. Thank you More

by HannahC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Bowditch Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

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