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Ken Dunaway
469 Reviews
469 Reviews
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469 Reviews of Ken Dunaway
August 26, 2019
Regular 40,000 mile service plus extra work I always receive great service from Autohaus on Edens and Service Writer Ken Dunaway who handles my account. In this case, I was met immediately at m I always receive great service from Autohaus on Edens and Service Writer Ken Dunaway who handles my account. In this case, I was met immediately at my car when I drove in to one of the service bays by Mr. Dunaway. The order was prepared quickly and I was on my way in a short time with a 2019 low mileage (3,000 miles) loaner of the same model S as my vehicle. As always, I received a text estimate soon after and the final bill did not exceed the estimate. My car was ready when promised. More
by DALEPINKERT
Verified Customer
August 14, 2019
Very efficient I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back cl I loved having the Lyft service door to door after the drop off and when my car was ready. As always the set to the car was great and it came back clean. More
by BEH60
Other Employees Tagged: Eddie Garcia , Peter Benyamin
August 06, 2019
Typical service at 40K miles Ken D. is the best ever - gets me in and out and finishes the work on a timely manner! He rocks! Been seeing Ken for awhile now and he is by far the b Ken D. is the best ever - gets me in and out and finishes the work on a timely manner! He rocks! Been seeing Ken for awhile now and he is by far the best I have ever had - really good guy and really cares. More
by CJOHNSEN0
Other Employees Tagged: Cindi Link
July 30, 2019
Spare Tire Ken did and outstanding job resolving my tire issue. His professionalism and caring to meet my needs was his priority. Im thankful he was assigned to Ken did and outstanding job resolving my tire issue. His professionalism and caring to meet my needs was his priority. Im thankful he was assigned to me to. More
by TOPERKINS
July 29, 2019
excellent good,fair,efficient service; nice loaners. Ken Dunaway explained service needed now and likely in the future, and appeared to try to be as economical good,fair,efficient service; nice loaners. Ken Dunaway explained service needed now and likely in the future, and appeared to try to be as economical as practicable. He explained delay resulting from ordering a part. More
by ROGERFEIN
July 18, 2019
The BEST From start to finish (scheduling to service completion) you’re aware and involved in the decision making process. The level of professionalism and ex From start to finish (scheduling to service completion) you’re aware and involved in the decision making process. The level of professionalism and expertise that is provided continue to put me at ease and gives me confidence that my automobile will perform as expected. More
by MJBRBR
July 17, 2019
Customer service Excellent costumer service.I did not feel rushed and everything was explained to me.This was my 5th car from Autohaus and I would not come again if I Excellent costumer service.I did not feel rushed and everything was explained to me.This was my 5th car from Autohaus and I would not come again if I did not get polite and courteous.service. You need me.I do not need you.Remember this. More
by MCINNISHJ
Other Employees Tagged: Philip Gagerman, Mike Mesic
July 13, 2019
No surprise here. Ken Dunaway, gives new meaning to "customer satisfaction"...he makes certain to explain any and all work that needs to be done and I never feel pressu Ken Dunaway, gives new meaning to "customer satisfaction"...he makes certain to explain any and all work that needs to be done and I never feel pressured to do more than is necessary at the time. I appreciate that he is thorough and is always pleasant. There is never a time that I don't feel like I am receiving personal service. More
by LF9226
July 12, 2019
Excellent attention to details and treated me as a VIP As always I was given excellent personal attention. Quick service. Ken was ready for me the moment I arrived. Highly reccommend the service department As always I was given excellent personal attention. Quick service. Ken was ready for me the moment I arrived. Highly reccommend the service department, you will not be disappointed. More
by DR2
July 11, 2019
Excellence and Ease The service department at Autohaus is Superior! I’ve been in other local Mercedes dealerships and two things consistently happen. No one is available The service department at Autohaus is Superior! I’ve been in other local Mercedes dealerships and two things consistently happen. No one is available to Check you in and no one keeps you informed as to how long service will take. I own a Sprinter purchased at another Mercedes dealership because Autohaus does not sell them and it’s been there over 50 days without an adequate explanation for the delay. I’ve been there on occasions where no one is available to check you in foe 20 to 30 minutes. Autohaus has the customer service you expect from a Mercedes dealership everyone is pleasant, no issues with service for over 5 years now. Highly recommend! More
by atease2day
Other Employees Tagged: Ricky Pena , Car greeter all of them Car wash guys too
Dealership Inventory (273 Vehicles)
2022 Mercedes-Benz GLE 350
used
MANUFAKTUR Diamond White Bright exterior
Automatic
All-wheel Drive
