Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 21

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
469 Reviews
4.8

469 Reviews

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469 Reviews of Ken Dunaway

January 12, 2022

Dealership Rating
Employee Rating

Excellent service. Good communication and quality work. I live 10 minutes from Knauz and 30 minutes from Autohaus but always go to Autohaus due to the people and quality of work. Thanks. More

by Jbwz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2022

Dealership Rating
Employee Rating

They were very nice, honest and thorough. They provided me a loaner during the service and completed the service quickly. They didn’t try to upsell me on a bunch of unnecessary services like some places do More

by AMYPEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Cindi Link

December 31, 2021

Dealership Rating
Employee Rating

Staff is welcoming and ready to be of service. The place is clean and if one has to hang out, it is pleasant. And most of the time I get a loaner car so that I don't have to wait. More

by JOHN@SCHLADWEILER.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Ryan Mulhern , Prem Parikh

December 29, 2021

Dealership Rating
Employee Rating

Excellent customer service Ken Dunaway does a great job. Will continue to service my car here. More

by JOEMAGNELLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 28, 2021

Dealership Rating
Employee Rating

Treated with courtesy and honesty. I was delighted to use discount for my new tire More

by GLORIALEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danna Almodovar

November 29, 2021

Dealership Rating
Employee Rating

Great to work with as always! Quick and easy service! Both from the service and sales departments! More

by JOAKIM.CEDERQVIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oleg Shmuylovskiy

October 28, 2021

Dealership Rating
Employee Rating

Polite, helpful and efficient. Pleasant waiting area with coffee. Large enough to safely not come in contact with other people More

by KPCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link

October 04, 2021

Dealership Rating
Employee Rating

Communication is awful. Should not make appointments if unable to keep with the schedule. Washed outside of car not inside besides vacuuming More

by DB0853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Lood

October 03, 2021

Dealership Rating
Employee Rating

Ken and Ryan helped and worked with me to resolve issues I had with buying a used E550 cabriolet on the internet. More

by MRW1127
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mulhern

September 08, 2021

Dealership Rating
Employee Rating

Best customer-focused service I’ve experienced at any dealership over the last 25 years. I recommend Autohaus to anyone who is looking for masterclass service and selection. More

by Mercedes Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Pena , Philip Gagerman

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