Ken Dunaway
Ken Dunaway at Autohaus on Edens

Ken Dunaway | Page 15

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.8
469 Reviews
4.8

469 Reviews

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469 Reviews of Ken Dunaway

February 21, 2023

Dealership Rating
Employee Rating

Thank you. Great service, very dependable, understanding, caring, and excellent customer service that goes above and beyond! Again, thank you! More

by AKLILU ADEYE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Faisal Asghar, Heather Dockins, Roberto de Huelbes Gonzalez Jr., Gary Gross

February 09, 2023

Dealership Rating
Employee Rating

The best service I ever got. Very nice people. Nice loaner car and everything fixed More

by robalexuss
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Recommend Dealer
Yes

Other Employees Tagged: Heather Dockins

January 31, 2023

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Employee Rating

Eddie Garcia is terrific. He is incredibly responsive and helpful and he is a complete pleasure to deal with. It’s so unusual to find someone in customer service that’s as awe More

by JONNAEIMER
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Cindi Link

January 20, 2023

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Employee Rating

Super friendly and nice when entering the service department. Understand and listens to all my needs and concerns. Can’t think of a better dealership to go to! More

by AMINAGLIA1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky Pena, Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Heather Dockins, Damien Galvin, Nick Gioulos, Gary Gross

January 18, 2023

Dealership Rating
Employee Rating

Service was great but the loaner car was difficult to get but once they realized this they helped but I really need to be very pushy and get others involved More

by MEETA23
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Heather Dockins, Gary Gross

January 18, 2023

Dealership Rating
Employee Rating

Great Service by the entire staff. Ken and his crew was quick, accurate and got me turned around quickly. More

by J money
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia

January 15, 2023

Dealership Rating
Employee Rating

The staff was pleasant and helpful. The car was returned in excellent condition. Rather overwhelmed by the number and cost of suggested additional work. Please note: I could not compl More

by PCREEDSMITH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Dockins, Gary Gross

January 14, 2023

Dealership Rating
Employee Rating

The service at Autohaus on Edens has been outstanding for all of the years I have owned my car. A special acknowledgement to Ken service advisor manager who has always been top notch to communicate with. I t More

by 24SGF
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Recommend Dealer
Yes

January 13, 2023

Dealership Rating
Employee Rating

There are no words for how responsive Autohaus is when I need service. I feel like they really care about my car and about me! More

by ANNIEGOOD41
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Cindi Link

January 10, 2023

Dealership Rating
Employee Rating

The service is absolutely amazing! The customer service is a dream come true. Autohaus on Edens have the ULTIMATE ALL STARS Cindi, Ken, Eddie, Damian, The Tech who did a fabulous job More

by ERICA.V3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Cindi Link, Ryan Mulhern , Heather Dockins, Gary Gross

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