Check out Kelly Fields's reviews on DealerRater

March 27, 2026

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I brought my car in multiple times to have the one tire looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I to looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I took my car in with in a day it said I needed to add air to one tire. The day before my last visit they said it was fine and added air to the tire. Within one day it lost air. Brought is back in and they then said it had a nail but could not be replaced and I needed a new tire. Hmmm More

by JOHNVB

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle

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Mar 30, 2026 -

Joyce Honda responded

We truly appreciate you taking the time to share your experience, and we’re very sorry for the frustration and inconvenience this situation has caused. We completely understand how concerning it must have been to make multiple visits for the same issue, only to receive different updates each time. That’s not the level of clarity or consistency we aim to provide, and we apologize for that. Intermittent or slow tire leaks can sometimes be difficult to diagnose, especially if the puncture is small or located in an area that may not be repairable. However, we recognize that the communication along the way should have been clearer and more consistent so you could feel confident in the recommendations being made. Your experience is not being taken lightly. We would truly appreciate the opportunity to review your visits in detail and ensure everything was handled properly, as well as address any remaining concerns you may have. Please reach out to us directly at your convenience so we can make this right. Thank you again for your feedback — it helps us improve and better serve our customers. Warm Regards, Erik Matos 973.361.1396 erik_matos@joycehonda.com

March 24, 2026

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Great experience, staff is very knowledgeable and friendly. My vehicle was in and out in no time. friendly. My vehicle was in and out in no time. More

by ALCI.MARTINEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 17, 2026

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They honored my coupon for the oil change Overall great service and friendly staff. Will be back. service and friendly staff. Will be back. More

by ALCI.MARTINEZ

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Mar 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

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As you should know, I’ve been a loyal Joyce Honda customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. More

by JOHER210

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

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Quick and efficient service. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. More

by MENDEZM50CENT

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil, Luis M Berrio

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Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 20, 2026

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I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 18, 2026

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Very honest associates who will advice you for an optimal solution to your car problem rather than replacing everything. One of the best service I have come across. solution to your car problem rather than replacing everything. One of the best service I have come across. More

by AFTAB.MASOOD

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Lloyd Wilson, John Lavelle

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Feb 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 16, 2026

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Pretty pleased with my experience. Quick and painless. I knew what I need it, waited what I was told I had to wait and was gone before I knew it. Quick and painless. I knew what I need it, waited what I was told I had to wait and was gone before I knew it. More

by rp88

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino

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Feb 16, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

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Very friendly and knowledgeable! Had many cars to choose from! Would recommend Jocye Honda to friends and family! Had many cars to choose from! Would recommend Jocye Honda to friends and family! More

by RONNIEPOIRIER

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Rolando Meneses, Romil Robleza

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Feb 11, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

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I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Feb 10, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

Kelly Fields

Service Honda

Joyce Honda

233 Reviews of Kelly Fields

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