Check out Lloyd Wilson's reviews on DealerRater

March 27, 2026

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I brought my car in multiple times to have the one tire looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I to looked at. Every time they said there was nothing wrong with it. One time they said it had a nail in it. They said they fixed it. Every time I took my car in with in a day it said I needed to add air to one tire. The day before my last visit they said it was fine and added air to the tire. Within one day it lost air. Brought is back in and they then said it had a nail but could not be replaced and I needed a new tire. Hmmm More

by JOHNVB

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Charles Mitchell, John Lavelle, Kelly Fields

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Mar 30, 2026 -

Joyce Honda responded

We truly appreciate you taking the time to share your experience, and we’re very sorry for the frustration and inconvenience this situation has caused. We completely understand how concerning it must have been to make multiple visits for the same issue, only to receive different updates each time. That’s not the level of clarity or consistency we aim to provide, and we apologize for that. Intermittent or slow tire leaks can sometimes be difficult to diagnose, especially if the puncture is small or located in an area that may not be repairable. However, we recognize that the communication along the way should have been clearer and more consistent so you could feel confident in the recommendations being made. Your experience is not being taken lightly. We would truly appreciate the opportunity to review your visits in detail and ensure everything was handled properly, as well as address any remaining concerns you may have. Please reach out to us directly at your convenience so we can make this right. Thank you again for your feedback — it helps us improve and better serve our customers. Warm Regards, Erik Matos 973.361.1396 erik_matos@joycehonda.com

March 24, 2026

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Great experience, staff is very knowledgeable and friendly. My vehicle was in and out in no time. friendly. My vehicle was in and out in no time. More

by ALCI.MARTINEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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Mar 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 23, 2026

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While it appears to be busy and hectic at times, they do attend to your needs. attend to your needs. More

by PAULA.36.B

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Recommend Dealer

Yes

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Mar 23, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 17, 2026

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They honored my coupon for the oil change Overall great service and friendly staff. Will be back. service and friendly staff. Will be back. More

by ALCI.MARTINEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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Mar 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

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As you should know, I’ve been a loyal Joyce Honda customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. More

by JOHER210

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

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Quick and efficient service. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. More

by MENDEZM50CENT

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields, Luis M Berrio

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Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 24, 2026

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Good service usually. Well organized shop. 3 percent credit card surcharge is a deal breaker. Well organized shop. 3 percent credit card surcharge is a deal breaker. More

by MJVIERA01

Verified Customer

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Recommend Dealer

No

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Feb 25, 2026 -

Joyce Honda responded

Thank you for your feedback. We truly appreciate you recognizing our team’s organization and the level of service we aim to provide — that means a lot to us. We also understand your concern regarding the 3% credit card surcharge. We know added fees can be frustrating, and your feedback is important. The surcharge helps offset processing costs, but we always want to be transparent and fair with our customers. We do offer alternative payment options that avoid this fee, and our team is happy to review those with you anytime. We value your business and hope we’ll have the opportunity to serve you again in the future.

February 23, 2026

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Can I make. I didn’t have to wait that long for service. I had my brake fluid changed, and my transmission fluid changed. The service advisor that I had was so n I didn’t have to wait that long for service. I had my brake fluid changed, and my transmission fluid changed. The service advisor that I had was so nice. He remembered who I was. He was friendly. He was courteous, and he even remembered that he had told me that he was giving me the discount even before I even asked the whole experience was enjoyable, and I will be coming to Joyce Honda again for service. More

by heidiw58

Verified Customer

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Recommend Dealer

Yes

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Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 21, 2026

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Lloyd was great, friendly, courteous and knowledgeable. . He was also thorough in his explanations of thte issues at hand. . He was also thorough in his explanations of thte issues at hand. More

by Whizskier

Verified Customer

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Recommend Dealer

Yes

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Feb 28, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that Lloyd provided such a great experience. Being friendly, courteous, and knowledgeable is exactly the standard we strive for, and it’s wonderful to know he took the time to thoroughly explain everything clearly. We believe informed customers make the best decisions, so that level of care truly matters. We appreciate your support and look forward to serving you again!

February 20, 2026

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I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

Lloyd Wilson

Service Advisor

Joyce Honda

443 Reviews of Lloyd Wilson

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