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Keith Stadler

Overview Reviews (359) Inventory (94)

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Keith Stadler

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Keith Stadler | Page 2

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8

359 Reviews

Overview Reviews (359) Inventory (94)

4.8

359 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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359 Reviews of Keith Stadler

September 14, 2023

Dealership Rating

Employee Rating

The service I received was that of high quality work in an excellent time frame an excellent time frame More

by tcallahan9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Sep 16, 2023 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 13, 2023

Dealership Rating

Employee Rating

Never answer the phone or return calls and over charge for services. Don’t complete the repairs and have you keep coming back. for services. Don’t complete the repairs and have you keep coming back. More

by ragrigler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Juan Vazquez , Bruno

Helpful 0

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Sep 16, 2023 -

Oak Lawn Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

September 02, 2023

Dealership Rating

Employee Rating

I have always had great experiences with Oak Lawn Toyota. Whether it has been sales, service, repairs, and recall fixes they're friendly, fair, thorough and in and out as quickly as possible. I definitely ca Whether it has been sales, service, repairs, and recall fixes they're friendly, fair, thorough and in and out as quickly as possible. I definitely can recommend Oak Lawn Toyota. More

by BUBBA19125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Sep 05, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

July 30, 2023

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Employee Rating

I had my car in Orland Park dealership they never fixed the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The serv the problem. Went into Oak Lawn Dealership explained what was happening left my car with them. My car is running great and dependable again. The service Dept clean. People were wonderful. Never going back to Orland Park More

by Tdegnan11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Bickness

Helpful 0

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Jul 31, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

July 24, 2023

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Employee Rating

Great service! Had my car in and out in less than a week. Thank you! Had my car in and out in less than a week. Thank you! More

by Chris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jul 25, 2023 -

Oak Lawn Toyota responded

Chris, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. Keith and our team appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 19, 2023

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Employee Rating

I was impressed by how quickly they responded to my concerns. Your dealership was recommended by a family member of mine. concerns. Your dealership was recommended by a family member of mine. More

by Debra

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bryan H. is excellent as well. He is more than a porter. Good customer service

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Jul 19, 2023 -

Oak Lawn Toyota responded

Hello, Debra! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a timely experience! Juan Vazquez, Service Manager

July 17, 2023

Dealership Rating

Employee Rating

Car was serviced and repairs were done as promised. Service department does a good job getting cars in and out promptly. Service department does a good job getting cars in and out promptly. More

by BOBKATHANSEN81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash, Sal Gaeta

Helpful 0

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Jul 17, 2023 -

Oak Lawn Toyota responded

July 13, 2023

Dealership Rating

Employee Rating

I’ve had great service with the 3 vehicles purchased from Oak Lawn Toyota. Enjoyed doing business with the dealership. Oak Lawn Toyota. Enjoyed doing business with the dealership. More

by BOBKATHANSEN81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Nash, Sal Gaeta , Bob Spee

Helpful 0

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Jul 15, 2023 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 02, 2023

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Employee Rating

Went very smoothly, kind customer representatives, overall good first experience for a routine maintenance appointment overall good first experience for a routine maintenance appointment More

by cassidywall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Tucker

Helpful 0

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Jul 03, 2023 -

Oak Lawn Toyota responded

Cassidy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 18, 2023

Dealership Rating

Employee Rating

Bought my car here 23 years ago. Only place I take it for Service. Bill Spee was highly recommended to me, and I was not disappointed! Friendly, informative staff, know how to Only place I take it for Service. Bill Spee was highly recommended to me, and I was not disappointed! Friendly, informative staff, know how to listen, and explain things so I can understand situation! More

by Patricia Schikora

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Juan Vazquez, Frank Nash , Joe ?

Helpful 0

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Jun 19, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Patricia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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