Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly | Page 27

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
287 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

28 yrs, 2 mos

4.7

287 Reviews

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287 Reviews of Keith Mattingly

August 25, 2021

Dealership Rating
Employee Rating

Great service on my vehicle. Professional and helpful. Appreciate skilled staff keeping my Volvo 2001 xc70 with over 250k miles running well. Working with Viti is a pleasure. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

August 20, 2021

Dealership Rating
Employee Rating

My first experience was a positive one. Will be back and recommend. I waited and the turn around was quick. Also got help from a salesperson on syncing my car up. Friendly staff. More

by lindatosti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2021

Dealership Rating
Employee Rating

My family has purchased cars from Charlie as far back as when he first opened on bank street. We have always had great reliable vehicles from Saab, Subaru and Volvo. Customer service has always been top not More

by LAURAJEAN73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Aug 18, 2021

Secor Volvo Cars responded

Thank you for being a Loyal Secor customer. We greatly appreciate your business and your feedback about our team. We are glad to hear that you would recommend us to friends and family too! That really does mean a lot to us. ~The Secor Team

August 13, 2021

Dealership Rating
Employee Rating

I have been a customer for over 30 years., my cars have been used Saab’s and Volvo’s. I have always been treated with respect and wise car counsel. Excellent is my word More

by LINDA_HELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

Aug 18, 2021

Secor Volvo Cars responded

Thank you, Linda! It is because of great customers like you that Secor has been able to continue to grow as we add great members to our teams to continue to do the best for our customers. Thank you so much for being a Secor Loyal Customer! ~The Secor Team

August 12, 2021

Dealership Rating
Employee Rating

Excellent service!My only complaint was the sales Excellent service! My only complaint was the sales people talking on speaker phones in their offices, doors open while I was waiting. It was distrac More

by STDEMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei , Sales manager

August 12, 2021

Dealership Rating
Employee Rating

I scheduled and oil change and was given and appointment 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car More

by Leswebb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss, Julie Mei , Connor Beverly, Lou Carvalho, John Molloy, Chocolat Secor, Jake Weiss

August 09, 2021

Dealership Rating
Employee Rating

Please contact regarding the last warranty repair work done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. More

by JAYHYDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

Aug 16, 2021

Secor Volvo Cars responded

Thank you for taking my call today we will be happy to check the bumper for you. Eric Weiss Parts and Service Director Secor Volvo Cars

August 06, 2021

Dealership Rating
Employee Rating

Very friendly and helpful staff. The service department was very efficient with the length of time I waited. I enjoyed a nice cold beverage on a very hot day while waiting in the showroom. Compliments of S More

by RETIRED1946
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

August 05, 2021

Dealership Rating
Employee Rating

Very poor customer service everytime I go to Secor Volvo. They make you feel like you are an annoyance to them and don’t make you feel like you didn’t just spent $50,000 there. I wish there was another Volvo More

by LAMARAMBER
Customer Service
Friendliness
Recommend Dealer
No
Aug 05, 2021

Secor Volvo Cars responded

Sorry to learn of your experience we never want any customer to feel their an annoyance.Please feel free to contact me so I can help resolve any issues. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars

August 01, 2021

Dealership Rating
Employee Rating

From owner, Charlie Secor, through head of service, Mr. Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 More

by HIACYNTH27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Eric Weiss

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