Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly | Page 29

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
287 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

28 yrs, 2 mos

4.7

287 Reviews

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287 Reviews of Keith Mattingly

March 04, 2021

Dealership Rating
Employee Rating

Our 10,000 mile maintenance was done in a very timely manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. More

by K Hollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

Have owned 9 Volvo’s over the years. Secor is one of best dealers we have purchased a car from. Great service department. There really god people. More

by EDGELEA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2021

Dealership Rating
Employee Rating

Service was excellent. Keith Mattingly and Eric Weiss were very helpful in helping me sort my service needs, and responsive to questions that I had. More

by newlondon fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

February 19, 2021

Dealership Rating
Employee Rating

Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? More

by WSPONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 18, 2021

Dealership Rating
Employee Rating

Very good service. Mattingly. A bit gruff. Still Secor usually provides good service. I have been fairly pleased over the years. A few rough spots More

by RMAR307
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

February 18, 2021

Dealership Rating
Employee Rating

Service advisor could use a refresher on customer service. I was with Julie 5 minutes and decided I would not return. Services exceeded my expectation More

by djearl72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

February 16, 2021

Dealership Rating
Employee Rating

Same problem exists, charged me $204 with no difference and up sold me to $650. Already been stranded once, next time it’s going back, or they need to refund the initial “fix”. Not happy, left the dealersh More

by GREA122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julie Mei

Feb 19, 2021

Secor Volvo Cars responded

Thank you for your call. Sometimes its difficult to diagnose an intermittent problem on a 17 year old vehicle.We are more then happy to work with you for a resolution.

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