Keith Mattingly | Page 19

I got Great customer serviceAll staff members are I got Great customer service All staff members are Friendly on phone answering questions My car was returned clean from inside and outside after ser I got Great customer service All staff members are Friendly on phone answering questions My car was returned clean from inside and outside after service More

by BSARPATEL Verified Customer Verified Customer

Helpful 0

Report | Print

My new XC40 was towed with less than 400 miles on it as it would not drive. It was diagnosed as mouse damage an Secor noted I needed new coils and wiring. When I picked the car up and paid 349 dollars for it would not drive. It was diagnosed as mouse damage an Secor noted I needed new coils and wiring. When I picked the car up and paid 349 dollars for the service they had NOT replaced coils, had not done anything other than shoddily taping the wires with electrical tape and left the are a mess with mouse debris. I will never take my car to them again. More

by JENNPENSA Verified Customer Verified Customer

Helpful 1

Report | Print

Our 10,000 mile maintenance was done in a very timely manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. manner. We were all done in under an hour. They also addressed any other concerns in a very friendly way. Very satisfied with the service. More

by K Hollis Verified Customer Verified Customer

Helpful 0

Report | Print

Have owned 9 Volvo’s over the years. Secor is one of best dealers we have purchased a car from. Great service department. There really god people. best dealers we have purchased a car from. Great service department. There really god people. More

by EDGELEA21 Verified Customer Verified Customer

Helpful 0

Report | Print

Service was excellent. Keith Mattingly and Eric Weiss were very helpful in helping me sort my service needs, and responsive to questions that I had. were very helpful in helping me sort my service needs, and responsive to questions that I had. More

by newlondon fan Verified Customer Verified Customer

Helpful 0

Report | Print

Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? Quick and clean what else can I say? else can I say? Quick and clean what else can I say? Quick and clean what else can I say? More

by WSPONN Verified Customer Verified Customer

Helpful 0

Report | Print

Very good service. Mattingly. A bit gruff. Still Secor usually provides good service. I have been fairly pleased over the years. A few rough spots Secor usually provides good service. I have been fairly pleased over the years. A few rough spots More

by RMAR307 Verified Customer Verified Customer

Helpful 0

Report | Print

Service advisor could use a refresher on customer service. I was with Julie 5 minutes and decided I would not return. Services exceeded my expectation service. I was with Julie 5 minutes and decided I would not return. Services exceeded my expectation More

by djearl72 Verified Customer Verified Customer

Helpful 0

Report | Print

Same problem exists, charged me $204 with no difference and up sold me to $650. Already been stranded once, next time it’s going back, or they need to refund the initial “fix”. Not happy, left the dealersh and up sold me to $650. Already been stranded once, next time it’s going back, or they need to refund the initial “fix”. Not happy, left the dealership, drove 30 miles, went into a store, car wouldn’t start, called dealership and I was on hold for 20 minutes. More

by GREA122 Verified Customer Verified Customer

Helpful 0

Report | Print