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Keith Elderson
Keith Elderson at Taylor Chrysler Dodge Jeep Ram

Keith Elderson

Parts Director

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

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5.0
51 Reviews
5.0

51 Reviews

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51 Reviews of Keith Elderson

June 20, 2025

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Employee Rating

Great service and I appreciated the Help of both Brandon Scroggins and Reginaldo Saucedo for making the purchase process of my vehicle so easy! I would definitely recommend this dealership to my peers! More

by Monicasaucedo2345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Craig Courtney, Jeff Smith, Brandon Scroggins , Reginaldo Saucedo

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Jun 23, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re thrilled to hear that Brandon and Reggie made your vehicle purchase process so easy. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we take pride in providing top-notch service and a smooth car buying experience. We truly appreciate your recommendation and look forward to helping you or your peers in the future!

June 19, 2025

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The salesman, David, worked extremely well with me. Gave me what I wanted as far as the vehicle I bought and also the price for my trade-in. Everyone at the dealership that was involved in my purchase More

by gregvill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Jeff Smith, David Alvarez

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Jun 20, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the outstanding review and recommendation. We’re thrilled to hear that David and the rest of our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais provided you with a great experience. It means a lot to know you were happy with your vehicle purchase and trade-in value. We truly appreciate your support and look forward to helping you again later in 2025 when you're ready for your next vehicle!

April 04, 2025

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Employee Rating

Friendly customer service! Very clean showroom/waiting areas. All around great vibe! I would recommend!! More

by Kell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Smith

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Apr 07, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We’re glad you enjoyed the friendly customer service and clean showroom and waiting areas at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois. Creating a welcoming environment is important to us, and we appreciate your recommendation. We look forward to seeing you again!

December 29, 2024

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They helped me get back on the road I didn’t know anyone an l needed get home because I have several health problems an they checked my truck out an found it wasn’t as bad I thought got it back on the road More

by butch_murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Taylor Chrysler Dodge Jeep Ram! We're so glad our team could quickly diagnose and address the issue with your truck, ensuring you were able to get back on the road safely. Helping customers, especially in urgent situations, is a top priority for us here in Bourbonnais, IL. If you ever need assistance again or have any other automotive needs, please don’t hesitate to reach out. Safe travels, and thank you for choosing us!

October 07, 2024

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We've been buying vehicles from Taylor Dodge for 30 yrs and this time didn't disappoint! Brandon Scroggins was able to work with us to get the vehicle we wanted!! Thank you!! More

by bshear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Craig Courtney, Brandon Scroggins

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Oct 07, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your continued loyalty over the past 30 years! We're thrilled to hear that your recent experience at Taylor Chrysler Dodge Jeep Ram was another success. Brandon Scroggins always strives to provide top-notch customer service, and we’re glad he could help you find the perfect vehicle. If you ever need anything else, whether it's for service or future vehicle purchases, don’t hesitate to reach out. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais—we appreciate your business and look forward to serving you for many more years!

August 19, 2024

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Always have been taken care of. Jim has been great to me. I’m on car #5. Love my jeep wrangler now!! More

by Brandy pipen
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Craig Courtney, Jeff Smith, Brandon Scroggins , Damien in the service department Has to be your best employee! He is always willing to help and has gone way out of his way to help me. He’s always a pleasure to deal with and make sure visit nice. I sure hope that we do acknowledge the ones in Service

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Aug 20, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your continued trust and loyalty to Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that Jim has consistently provided you with excellent service over the years. It’s fantastic to know that you’re enjoying your Jeep Wrangler—what a great choice for adventure and style! We're honored to have you as a valued member of the Taylor family and look forward to serving you for many more vehicles to come. If you ever need anything, don't hesitate to reach out!

June 13, 2024

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Fast and friendly service every time I visit. Such a kind staff. I will return More

by djswoope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Craig Courtney , Freddy Serna

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Jun 13, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive fast and friendly service during your visits to Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team takes pride in providing excellent customer service, and we're glad it shows. We look forward to welcoming you back to our dealership in the future. Safe travels!

June 13, 2024

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This place is #1 in my book they go above and beyond for their customers More

by Ms.Tori
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney, Brandon Scroggins , Joe Clark

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Jun 13, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for rating Taylor Chrysler Dodge Jeep Ram as #1! We are thrilled to hear that our team went above and beyond to meet your needs. Our dealership in Bourbonnais, Illinois, is committed to providing exceptional customer service, and your feedback truly means a lot to us. If there's anything more we can do for you or if you have any questions about your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future!

May 21, 2024

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Shes good at what she does , got me in my 2021 Chrysler Pacifica !! Thank you Jessica More

by nevafold360k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Courtney , Joe Clark, Jessica Parker

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May 23, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Jessica was able to assist you in getting your 2021 Chrysler Pacifica. She truly is an asset to our team at Taylor Chrysler Dodge Jeep Ram. We hope you enjoy your new vehicle, and if you ever need anything else, please don't hesitate to reach out to us at our dealership in Bourbonnais, Illinois. Safe travels!

January 05, 2024

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Great service, friendly staff and takes time to explain things! They make you feel valued! More

by sarahjeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Smith

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Jan 05, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your 5 Star review! We're glad you had a great experience with the team here at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois!

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