Dealership Experience
18 yrs, 8 mos
Industry Experience
20 yrs, 6 mos
Specialties & Trainings
Start as Acura Service adviser since 2009
Start as Acura tech
456 Reviews
Write a Review456 Reviews of Keeyoung Moon
April 20, 2012
I have been coming to Rallye Acura for about 2 years now and working with Mr. Moon. He is a such a great guy in terms of helping me resolving what ever issue i had with my car. The environment at Rallye is and working with Mr. Moon. He is a such a great guy in terms of helping me resolving what ever issue i had with my car. The environment at Rallye is super friendly and i cant wait to purchase my next vehicle from this dealer hopefully soon. I would definitely recommend Rallye as the dealer to go purchase and service there vehicle. Thank you Mr. Moon for helping me resolve my car problem and a loaner car for the day. More
April 12, 2012
I have used this dealer for service since purchasing my Acura TL (2004). I am always treated courteously and with a friendly attitude. Love that they call before doing an unexpected mechanical problem. Acura TL (2004). I am always treated courteously and with a friendly attitude. Love that they call before doing an unexpected mechanical problem. This was my first time with Nelissa. She is personable and professional. A pleasure to deal with. Enza is a longtime favorite of mine. As you can see, I have had interaction with many of the people at Rallye. Not one has been a disappointment, from the purchase with Dick Wilson to the latest visit with Melissa. GO RALLYE! More
Other Employees Tagged: Chad Tammaro, Enza Comito , Mike Denfeld, Melissa Kennedy
February 25, 2012
We came to Rallye Acura all the way from Westchester county to see and purchase a used Acura RSX. The sales person was very helpful in guiding us through our purchase, as were all the other people invol county to see and purchase a used Acura RSX. The sales person was very helpful in guiding us through our purchase, as were all the other people involved, the business manager, finance manager and service advisor.All our questions and concerns were answered and addressed.The dealership itself was lovely and it was a pleasure to be there while waiting for paperwork or car service. Thank you to all involved in our purchase. More
Other Employees Tagged: Joe Filardo , Joseph Matajy, Dick Wilson Joe Filardo Joe Matajy and Keeyoung Moon
February 25, 2012
My husband and I brought our cars in for service on the 23rd and 24th of February. We were both treated politely, professionally and our cars were done on time, as promised, and returned washed and ready t 23rd and 24th of February. We were both treated politely, professionally and our cars were done on time, as promised, and returned washed and ready to go! An excellent dealership! More
Other Employees Tagged: Chad Tammaro , Chad Tammaro and Kee Young Moon
January 24, 2012
I showed up just to have my 2004 Acura RL checked over, and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle would be taken care of while I waited. They have a lovely dealership, and the waiting area was outstanding, including the iPads that my children enjoyed playing on while we waited. Imagine my surprise when my vehicle was done, and the Multipoint Inspection showed that everything was good, and nothing additional was needed. They even washed my car ! More
Other Employees Tagged: Keeyoung Moon
January 08, 2012
My starter motor on my one-year old 2011 Acura RDX was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was no charge to me since it was a warranty repair. Also, my alarm lock beeper had also stopped working and they replaced that, also for no charge. They gave me a loaner car (at my request) even though it wasn't technically within their standard procedures. Keeyoung Moon was our service rep and he was consistently friendly, professional, helpful, and efficient. More
Other Employees Tagged: Keeyoung Moon
January 08, 2012
Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner. allows for patrons to do a number of things. Service work completed in a timely and professional manner. More
Other Employees Tagged: Keeyoung Moon
January 05, 2012
My husband and I have been bringing my RDX to Rallye for a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable a little over 4 years now for scheduled oil changes, tire rotation, NYS inspections. Every visit has been dealt with in a friendly and knowledgeable manner resulting in a truly satisfied customer. Chad always makes you feel as though you were their only customer. I just made a appointment to bring my car in for new brakes after almost 54,000 miles and I can actually say I am looking forward to the visit. More
Other Employees Tagged: Chad Tammaro , Chad Tammaro, Keeyoung Moon
December 10, 2011
I been going to this dealer for sometime now and they are great. Mr. Moon was excellent. He always take care of my needs and I would highly recommend anyone to go to this dealer and see Mr. Moon. The last ti great. Mr. Moon was excellent. He always take care of my needs and I would highly recommend anyone to go to this dealer and see Mr. Moon. The last time, my battery went dead and I needed replacement, I called them the next day and they were able to squeeze me in even without an appointment. Thanks Guys! More
Other Employees Tagged: Mr. Moon