Keayon Williams
Keayon Williams at W&L Subaru

Keayon Williams

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Keayon Williams

April 02, 2026

Dealership Rating
Employee Rating

They always take great care of me Whenever there is an issue, they're sure to explain everything thoroughly More

by brins94jp
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

April 02, 2026

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Employee Rating

The “video of your car” thing is slick, but I never seem to get the video until I’m home, which makes it much less useful. More to the point, my car seems worse off after the last service appointment. More

by CASPER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2026

W&L Subaru responded

Thank you for your feedback. We are truly sorry to hear that your vehicle seems worse now than before your service. That is something that would be of great concern to us, so please give us a call at 570.473.3432 and we'll be happy to look into the issues you are noticing. As for the video, we will check with our vendor who supplies the video software to see what may be happening there. Thanks again and have a great day.

March 27, 2026

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Employee Rating

Matt and the staff were prompt, courteous, and kept in touch with me about the status of my car. You have a very capable staff More

by dmrgreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

We appreciate your feedback and look forward to your next visit!

March 26, 2026

Dealership Rating
Employee Rating

Friendly, helpful, well-organized. Comfortable waiting area. Very good loaner policy. A pleasure to do business with. More

by sevenspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

Thank you so much for reviewing and rating our dealership!

March 25, 2026

Dealership Rating
Employee Rating

I really appreciate the live video during inspection. The drivers who bring the complementary car while my car is being serviced are extremely polite and efficient and always contact me on their way so I More

by slrprdh
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 26, 2026

W&L Subaru responded

Thank you so much for taking the time to share your feedback online! If you need anything at all please let us know!

March 22, 2026

Dealership Rating
Employee Rating

They covered a defect from factory that they did not have too. The mileage on my car should not have had that issue, they fixed it no charge to me and covered it. More

by pensylman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

W&L Subaru responded

It was our pleasure helping you with that issue! Thank you for sharing your experience online!

March 19, 2026

Dealership Rating
Employee Rating

They were very friendly and let me know how everything was going with my car More

by gayle0306
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 23, 2026

W&L Subaru responded

Thank you so much for your review!

March 18, 2026

Dealership Rating
Employee Rating

I was very pleased The place was clean. Keayon Williams was caring. Texted me the following day to make sure everything was good. More

by jschodt
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 19, 2026

W&L Subaru responded

Thank you for your review!

March 18, 2026

Dealership Rating
Employee Rating

I was very pleased The place was clean. Keayon Williams was caring. Texted me the following day to make sure everything was good. More

by jschodt
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 19, 2026

W&L Subaru responded

Thank you for your review!

March 18, 2026

Dealership Rating
Employee Rating

Always so helpful and kind. W&L is top notch. They make sure their customers needs are always handled, and will go out of their way to make your experience as seamless as possib More

by klshiko
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 19, 2026

W&L Subaru responded

Thank you so much for sharing your feedback with us! Have a great day!

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