Katrina Jacobson

Great experience, Judie was very knowledgeable and made my car buying experience extremely easy. I will definitely come back for my next car. my car buying experience extremely easy. I will definitely come back for my next car. More

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It was a great experience. First, you feel like you’re dealing with a human being, someone that’s truly trying his best to help you. It was one of the best experiences I have h First, you feel like you’re dealing with a human being, someone that’s truly trying his best to help you. It was one of the best experiences I have had at a dealership. More

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I had a fantastic experience at FitzMall used cars in Germantown, MD. Kiet, Johnathan, Julius and Katrina were very professional and helpful through the car buying experience. I will recommend the FitzMa Germantown, MD. Kiet, Johnathan, Julius and Katrina were very professional and helpful through the car buying experience. I will recommend the FitzMall dealerships to everyone! More

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Christopher helped me select the perfect car. I am so happy I went to this car dealer. I give them 5 plus stars ⭐️ ⭐️⭐️⭐️⭐️💫 I am so happy I went to this car dealer. I give them 5 plus stars ⭐️ ⭐️⭐️⭐️⭐️💫 More

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Judie Mousa was such a fantastic salesperson! He gave excellent information and advice. Very helpful during the entire process to reduce stress. He gave excellent information and advice. Very helpful during the entire process to reduce stress. More

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I tend to dread the whole process of buying a car, but this was a very positive experience. Everything was very quick and easy, I did not feel like I was being pressured, and I genuinely liked everyone I this was a very positive experience. Everything was very quick and easy, I did not feel like I was being pressured, and I genuinely liked everyone I met at Fitzgerald. The primary people I worked with were Christopher Canizales from the sales department and Katrina Jacobson from the finance department. Both were very professional and very helpful and I felt like they took their time in going over everything with me and making sure I understood every step of the process. Chris was extremely friendly and helpful and I felt like he actually valued me as a customer. Katrina was patient throughout the financing process (even when I kept hitting the 'Continue' button on the forms before she had signed her part) and seemed very down-to-earth. I would not hesitate to recommend this dealership to friends and family. More

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I was in search of a used Highlander on a Saturday and found a great online price at Fitzgerald and bought it on the following Monday. I connected by text with sales consultant Judie, who was super respon found a great online price at Fitzgerald and bought it on the following Monday. I connected by text with sales consultant Judie, who was super responsive, informed, and friendly. He had the car ready for me to test drive before I arrived and allotted plenty of time for me to take it for a test drive at 7 pm. He made sure to check that I was set up with the Toyota app and made me aware of some other features I didn't know the Highlander had. Judie continues to check in and follow up; making sure I am happy with the purchase and making sure the service department had my second key replaced. Overall, it was a great experience with a welcoming environment. I highly recommend Judie and his team if you need a good salesman. More

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