Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
391 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

4.8

391 Reviews

Write a Review

391 Reviews of Katie Lyons

August 20, 2025

Dealership Rating
Employee Rating

Katie has been my service advisor for my 2 Mercedes vehicles for years. She's knowledgeable, pleasant and communicative. Perfect all around! More

by FrodoSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Rallye Motors responded

Thank you for sharing your experience! We're thrilled to hear that Katie continues to provide knowledgeable, pleasant, and communicative service. We appreciate your loyalty and look forward to serving you and your Mercedes vehicles for years to come!

July 31, 2025

Dealership Rating
Employee Rating

I would highly recommend Katie. Her customer service is second to none. She’s engaging and a great asset to Rallye Motors. More

by SBARDSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Rallye Motors responded

Thank you for the kind words! We're so glad to hear that Katie provided such outstanding service. She truly is a valued member of the Rallye Motors team, and we appreciate your recommendation!

July 27, 2025

Dealership Rating
Employee Rating

Everything was very smooth. Including bringing in the car, a loaner car being provided and the quick return More

by AXBT72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elliot Cohen

Jul 27, 2025

Rallye Motors responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that the loaner process and return were quick and easy. We appreciate you choosing us!

July 17, 2025

Dealership Rating
Employee Rating

Excellent and fast knew exactly what I needed and had them in a very swift time More

by JONSLICK123456
Recommend Dealer
Yes
Jul 18, 2025

Rallye Motors responded

Thank you for your great feedback! We’re so glad to hear that everything went smoothly and that we were able to quickly get you exactly what you needed. Your satisfaction is our top priority, and we’re always here to help whenever you need us. Looking forward to serving you again in the future!

June 27, 2025

Dealership Rating
Employee Rating

I was a customer over 15 years ago and was alway happy with Ralley Motors. After moving to Rockland County, I could not find a dealership the came close to the honesty and professionalism. I now travel More

by Arleen McCormac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Patrick Ripley

Jun 28, 2025

Rallye Motors responded

Arleen, thank you so much for your continued loyalty and kind words! We’re honored that you choose to travel from Rockland County to work with us—it truly means a lot. We're thrilled to hear that our team's honesty and professionalism continue to make a lasting impression. We look forward to providing you with excellent service for many more years to come!

June 19, 2025

Dealership Rating
Employee Rating

Very accommodating and well knowledgeable staff. Vinny Vetere always gives his undivided attention. He is knowledgeable and professional More

by mjd514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Rallye Motors responded

Thank you for your thoughtful review! We're happy to hear Vinny provided such attentive and professional service. We truly appreciate your kind words and look forward to assisting you again in the future.

June 19, 2025

Dealership Rating
Employee Rating

Health, happiness, love, success, and prosperity! Thank you Ms Lyons for going the extra mile with my car needs, you may not know but I had to give up my house dreams to get this car as my wife didn More

by MrDanaShamellFolks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine, Lisa Chea

Jun 20, 2025

Rallye Motors responded

Thank you so much for your kind and heartfelt message. We're truly honored to have played a part in such an important decision, and we're grateful for the trust you've placed in Ms. Lyons and our team. We’ll continue to go the extra mile to support you and your family. Wishing you continued health, happiness, and blessings.

June 09, 2025

Dealership Rating
Employee Rating

She is very professional helped me to solve all my car issues and good advises More

by TOMCHEN2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 09, 2025

Rallye Motors responded

Thank you for your feedback! It sounds like a positive experience, so if the 1-star rating was a mistake, please let us know—we’d be happy to help.

June 06, 2025

Dealership Rating
Employee Rating

Service was prompt and complete. All my reported issues were addressed under warranty. Pricing was higher than my last B service as everything seems to be more expensive. Apprecia More

by MLIMPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Rallye Motors responded

Thank you for your detailed feedback! We’re glad to hear your service was prompt and all issues were addressed. We understand pricing concerns and appreciate your loyalty. It’s great to know our shuttle service and team made your visits easier and friendlier. We look forward to serving you again!

June 04, 2025

Dealership Rating
Employee Rating

I requested a loaner car and got one and that was a blessing. One of the problems with the car necessitated ordering a part that took some time to come in. With the loaner car I was able to keep all my More

by carolyn.predmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Rallye Motors responded

Carolyn, thank you for your thoughtful feedback! We're so glad the loaner car helped you stay on schedule while we waited for the part to arrive. It's great to hear you're pleased with the repairs, and we truly appreciate your patience and trust in us throughout the process.

1
...

Dealership Inventory (355 Vehicles)

new 2025 Mercedes-Benz GLC 300 car, priced at $57,155
2025 Mercedes-Benz GLC 300
new
White exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLS 450 car, priced at $57,890
2022 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive
used 2025 Mercedes-Benz GLS 450 car
2025 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLS 450 car, priced at $59,799
2022 Mercedes-Benz GLS 450
used
Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLC 350e car, priced at $72,640
2025 Mercedes-Benz GLC 350e
new
Alpine Gray exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz AMG GLC 63 car, priced at $94,750
2025 Mercedes-Benz AMG GLC 63
new
Black exterior
Automatic
All-wheel Drive