Katie Hnath | Page 2

Katie was wonderful. The dealership did not have enough people working in finance or in car prep . I was there for five hours This made my experience less than acceptab The dealership did not have enough people working in finance or in car prep . I was there for five hours This made my experience less than acceptable. None of this was Katie’s fault. She kept checking for me and on me but she was misled by these departments as much as I was. The management team needs to work on this. Customer satisfaction should be your goal. I should have been able to wait at home until the car was ready to be picked up. Not held captive by your slow service. Again , Kudos to Katie for her patience and performance. Also the gentleman I finally worked with in finance was good too. The management of DCH needs improvement More

Helpful 0

Report | Print

Katie was very nice and helpful in helping us choose a new car. She has a natural way of connecting with others and meeting their needs. I think the industry would be far better off if everyone incorporat new car. She has a natural way of connecting with others and meeting their needs. I think the industry would be far better off if everyone incorporated aspects of her way of dealing with customers. More

Helpful 0

Report | Print

From the second we got there everyone was very nice to us and helped us pick out the perfect car. and helped us pick out the perfect car. More

Helpful 0

Report | Print

Everyone was helpful in getting the car I wanted. My sales advisor, Katie, was very understanding of my needs. My sales advisor, Katie, was very understanding of my needs. More

Helpful 0

Report | Print

Katie was really helpful in helping me pick and get a deal done quickly and efficiently. deal done quickly and efficiently. More

by SMYTHE21 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a very good experience with DCH when purchasing my new 24 CR-V Hybrid Sport. My sales person Katie Hnath was wonderful to work with and would recommend her completely. Though it took some doing, we new 24 CR-V Hybrid Sport. My sales person Katie Hnath was wonderful to work with and would recommend her completely. Though it took some doing, we arrived at a good deal I was very satisfied with. You must be prepared to haggle and stick to your guns, but that's the case at most dealers. The finance paperwork could have been a little speedier, but overall I would not hesitate to recommend. More

by Gene S Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service and found a way for us to leave the dealership with a vehicle. Thanks the dealership with a vehicle. Thanks More

Helpful 0

Report | Print

We were able to buy a car in about 2 hours. It was very quick and efficient It was very quick and efficient More

Helpful 0

Report | Print

Katie was very nice. Very painless process. A big selection of cars on hand. And they were able to get me approved with a few credit issues no problem. Very painless process. A big selection of cars on hand. And they were able to get me approved with a few credit issues no problem. More

Helpful 0

Report | Print

Great dealership Katie and Megan worked very hard to get me a great deal on a car I love. I would highly recommend this reputable dealership get me a great deal on a car I love. I would highly recommend this reputable dealership More

Helpful 0

Report | Print