Kathryn Simmelink
Kathryn Simmelink at DonohooAuto LLC
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Kathryn Simmelink | Page 2

Sales Operations Manager

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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54 Reviews

Hometown: Homewood, Ala. About: Kathryn is a six-year veteran at DonohooAuto and has seen a lot of changes over the years. What hasn't changed, she says, is Donohoo's commitment to providing excellent customer service. A busy mom to two toddlers, Kathryn spends her down time enjoying her family and her church family. Advice to customers: Do your research, test drive everything you are interested in, don't rush the decision.

Dealership Experience

14 yrs, 5 mos

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54 Reviews

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54 Reviews of Kathryn Simmelink

May 22, 2017

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Employee Rating

Easiest purchase ever! This was, by far, the easiest experience we've ever had while purchasing a vehicle. There was a plentiful amount of inventory, the staff was exceptio More

by scottsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marci Pyle , Trey Anger, Maria Hernandez, Alex Wolfe

Jun 02, 2017

DonohooAuto LLC responded

If this was the easiest experience that you've ever had while purchasing a vehicle, then we must be doing something right. We're glad to know that you appreciated our inventory and no-hassle, no-pressure sales process. And, that Trey and the rest of the team made your experience worth the drive from Auburn. We appreciate your business and the kind words. We look forward to serving you again down the road!

May 18, 2017

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My experience was wonderful... Hands down. They are the best in The state by far. They have my vehicle to choose from with very low mileage and great prices on them More

by KINGEE2225
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy, Jonathon Yale

May 23, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. If you find us the best in the state, then we're doing something right! We're glad that Jim, Kathryn, and Jonathon went the extra mile to put you in the car you wanted at a payment that made you happy. We appreciate your business and hope to serve you again in the future.

May 12, 2017

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Thank you Donhoo auto!! Choosing to buy my car from Donhoo auto was great. Kathryn helped right as we walked in & service was fast and great. Trey was an awesome help with bu More

by Courtney98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michele Stewart , Trey Anger, Wesley Boozer

May 23, 2017

DonohooAuto LLC responded

Thanks for taking the time to let us know that you had a great experience buying from us. We really appreciate the five-star reviews for our employees. We work hard to hire good people who treat our customers like family, so we're pleased when we hear that's working. We appreciate you supporting our family-owned business and look forward to serving you again in the future. Enjoy your new car!

May 04, 2017

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They give 110% to help u with much kindness They do all they can to get u finance. Everyone so kind. I been telling friends and family to go and check them out in pelham More

by bernardwilson124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Michele Stewart , Becky Whitaker

May 12, 2017

DonohooAuto LLC responded

Thank you for taking a moment to leave us a five-star review. We're glad that Mark, Kathryn, Michele, and Becky took good care of you. We appreciate your business, and certainly, you referring your friends and family to our business.

April 24, 2017

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attentive but not hovering Pleasant staff all through, from the first contact through the purchase. Very easy navigation to find what we needed on the website. Shopped Saturday More

by Prius, shb62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Tina Viljoen, Jonathon Yale

May 01, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you found the website easy to use and navigate, as it is the backbone of our business and we put a lot of time into making it one of the best in the industry. We're happy to know that you also had a great experience once you arrived at our dealership and that Mo, Kathryn, Jonathon, and Tina teamed up to provide a great experience. We appreciate your business and hope to see you again down the road. Many thanks!

April 24, 2017

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Great experience! My husband and I visited Donohoo this past Saturday. We were surprised at how quick and efficient the whole process was given it was extremely crowde More

by howlandleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge , Becky Whitaker

May 01, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying from us. We've worked hard not to be the "typical" car dealership, so we're happy to know that you found that to be the case. Thank you also for letting us know that our team provided great customer service, even on a busy Saturday. We appreciate your business and wish you happy travels. We hope to see you again down the road.

April 22, 2017

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Efficient low pressure We came in to look at one vehicle and ended up purchasing 2. Vehicle test driving process was very efficient. The purchase process was very well org More

by Scott123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Tina Viljoen, Jonathon Yale

May 01, 2017

DonohooAuto LLC responded

Thanks for taking the time to give us positive feedback. We've worked hard to create an efficient process that takes care of our customers. If you left with more vehicles than you intended on buying, then we must have really delivered exceptional service! Thank you for your (double) business. We hope you enjoy your new vehicles and come back to shop with us again. Happy travels!

April 13, 2017

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Just an awesome experience! I am a total online shopper for a vehicle. I like being able to look at the vehicles first and then doing some of my own research. I hate going to a d More

by Kelseydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge , Wesley Boozer, Mo Sandoval, Becky Whitaker, The front desk girls.

Apr 25, 2017

DonohooAuto LLC responded

Wow! Thank you for the in-depth review. We put a lot of time into making sure our website is complete with vehicle history reports and tons of photos, so people like you can get a lot of research done on the front end. And we want our customers to be 100% comfortable with their purchase, so we're happy to allow third-party inspections as requested. We also hire good people who our customers will like, and who we enjoy working with. We're glad you found that to be the case with Wesley, Kyle, Mo, Kathryn, Becky and the front desk team. We appreciate your business and the kind words. Wishing you many happy miles and we look forward to serving you again in the future.

April 12, 2017

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Employee Rating

Great Experience! Everyone at Donohoo was helpful. Our daughter bought her car there December of 2016. We were there and observed the process. It was so smooth. So when More

by mekus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Nic Hagewood , The two ladies working up front were awesome!

Apr 19, 2017

DonohooAuto LLC responded

Thank you so much for making the long drive to shop with us again, and for taking the time to review your experience. We're glad to know that you had another good experience with us and that you were able to take the time to find the perfect car for you. We're sorry to hear that the detailing job was not up to expectations. We appreciate that feedback and will pass it along to our detail team so that we can improve that process. We do hope that you enjoy your new car (and that your daughter continues to enjoy hers). Thank you for your business and we look forward to serving you again in the future.

March 29, 2017

Dealership Rating

Third Vehicle Purchased The Infiniti JX35 I just purchased from DonohooAuto is the third vehicle I've bought from them in the last six years. Everyone is so friendly and help More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us a thorough review on your most recent buying experience with us. We know we're on the right track when we can make our customer happy three times in a row! We're glad to hear that you appreciate our large inventory, efficient website, and innovative test-drive process. And we know that a vehicle is a big investment, so we'll do what we can to make sure you're comfortable with your purchase. Thanks for letting us know that Mark, Jay, Kathryn, and Michele provided friendly, professional service. We appreciate your business and look forward to serving you again when you're ready for your fourth vehicle!

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