"Out of all the sales representatives whom I spoke to,..."
Out of all the sales representatives whom I spoke to, Ryan was the only one who took the time and care to not only hear the options I was inquiring about, but also assess my needs and gently offer alternative considerations that he felt may serve those needs better. He was a total gentleman, demonstrated great people skills and professionalism. I not only purchased the car he had pointed out, one I hadn’t considered because I simply didn’t know, but I also left feeling his service & the car were tailored for my daughter & myself. Thank you Ryan we are thankful for having had your service.
"Emma was very friendly and helpful and made me feel..."
Emma was very friendly and helpful and made me feel comfortable enough to make a difficult decision. The rest of the team, financing, service etc...are all great, helpful and personable! Thank you
"FANTASTIC Customer Service"
Always right there with us. Honored the warranties without question, gave great advice, always with a smile. I may be a little bias because I had a previous dealership experience that didn't go so well (clearly viewed me as a bag of money and nothing else), and came from them over to Ericksen. Regardless though, very impressed with the customer service. 10/10 would buy a car from them.
"I worked with Emma! She was lovely. I appreciated the..."
I worked with Emma! She was lovely. I appreciated the patience she had in discussing what I was looking for, showing me different options and answering my questions. If there was something she didn’t know then she took the time to figure it out for me. Emma always got back to me quickly and guided me smoothly through the vehicle purchase process. She is very friendly, personable and easy to connect with. To help me get my vehicle to me she even drove it my parents house for me. Thanks so much! :)
Made inquires about a recall notice I received. When they found out what the recall was for booked me in immediately. When I arrived at 7:30 am paperwork was waiting for me. Shuttle service quickly got me to my office then picked me up at appointed time to take me back. I was given my paperwork, my key and on my way. They did a complete inspection even washed my car. Exemplary service from very pleasant people
"Had my vehicle in for service and a couple of minor..."
Had my vehicle in for service and a couple of minor issues(rattle and small oil leak) Kathryn took the time to explain what was going on and what was required immediately. Appreciate the service and Kathryns attentiveness
"Great people , made every effort to ensure I was looked..."
Great people , made every effort to ensure I was looked after . Made me feel like they really cared about me, I will keep coming back.