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Kathleen Infante
Kathleen Infante at Land Rover North Haven

Kathleen Infante | Page 4

Service Manager

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

4.9
77 Reviews
4.9

77 Reviews

Write a Review

77 Reviews of Kathleen Infante

May 14, 2023

Dealership Rating
Employee Rating

It is run as an insular “club” with no sense that the customer is truly valued More

by EFSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Aiken, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton

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May 18, 2023

Land Rover North Haven responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 18, 2023

Land Rover North Haven responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 12, 2023

Dealership Rating
Employee Rating

Excellent service and very responsive. Waiting room quiet and accommodating. All repairs and service well done More

by James Yue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton

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May 14, 2023

Land Rover North Haven responded

James, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 03, 2023

Dealership Rating
Employee Rating

From the sales to the service to the finance department everyone is warm knowledgeable and friendly. More

by alistairhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Dave Esposito, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton

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May 03, 2023

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2023

Dealership Rating
Employee Rating

Prompt and courteous service with timely updates. The notification was well thought out and the service completed within a reasonable length of time. I got my car back shiny clean inside and out. More

by Jeffrey Salomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Domenic Cerreto

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Apr 22, 2023

Land Rover North Haven responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 18, 2023

Dealership Rating
Employee Rating

Professional, knowledgeable, and very pleasant. Did the job on a timely manner. Gave me a convenient appointment. More

by Nadiasgirgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Dave Esposito, Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton

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Apr 18, 2023

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 14, 2023

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Employee Rating

North Haven Land Rover takes great care in making sure we are satisfied with their service. We appreciate the time and care they put into our vehicle. More

by LR Discovery Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Domenic Cerreto

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Apr 16, 2023

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 13, 2023

Dealership Rating
Employee Rating

Very Courteous and accommodating totally professional highly recommended. They keep you informed every step of your vehicle's repairs and also provide videos so you can see exactly what's going on with y More

by Willie.riossr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Cerreto

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Apr 14, 2023

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 27, 2023

Dealership Rating
Employee Rating

Very punctual, professional and made my loaner car experience more than favorable. 10:10 experience More

by Sevedepina234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Domenic Cerreto , John Apuzzo, Armad Hinton, Alberto Rios

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Mar 27, 2023

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 26, 2023

Dealership Rating
Employee Rating

Just a wonderful professional dealership with great sales people - love Jim and Bill especially too More

by AKIRST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Dave Esposito, Amanda Peck, Domenic Cerreto , Armad Hinton, Bill

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Mar 27, 2023

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Bill met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Mar 27, 2023

AKIRST0 responded

Jim amd Bill did not jet meet my expectations- they exceeded them

March 14, 2023

Dealership Rating
Employee Rating

Th service team is berry helpful and accommodating. They provide great service and answered all my questions More

by perry164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Peck, Domenic Cerreto

Report | Print
Mar 15, 2023

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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