Katherine Stern
Katherine Stern at Mercedes-Benz of the Woodlands

Katherine Stern | Page 14

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
171 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

5.0

171 Reviews

Write a Review

171 Reviews of Katherine Stern

July 09, 2021

Dealership Rating
Employee Rating

Katherine is a real asset to the dealership. She is knowledgeable, responsive, and excells at customer service. I recommend her without reservation. Her management should encourage and reward such ta More

by Jeff H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your excellent experience with Katherine! We hope to have the pleasure of working with you again in the future!

June 20, 2021

Dealership Rating
Employee Rating

We had great service! Miss Katherine Stern was great salesperson and was very knowledgeable of the vehicle that we purchase. Miss Stern made us feel comfortable as she explained the the vehicle and the More

by bridgewater09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Fred Gallucci

Jun 20, 2021

bridgewater09 responded

Great service!!!

Jun 20, 2021

bridgewater09 responded

Great car dealership!!!!

June 13, 2021

Dealership Rating
Employee Rating

“ Excellent Communication ”Mercedes Benz of woodlands “ Excellent Communication ” Mercedes Benz of woodlands Great service, very professional. High recommended. Katherine from sales department, she wa More

by Ali BaBa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear that Katherine was able to contact you and set up an excellent car buying experience for you! We hope to have the pleasure of working with you again in the future!

June 12, 2021

Dealership Rating
Employee Rating

Katherine was thoroughly professional and super helpful. She made sure that our first ever Mercedes purchase felt special. She was a delight to work with. We will strongly recommend our friends (who want to More

by Tapan Kulkarni
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

Jun 15, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review! We are so happy to hear about your experience with Katherine! Welcome to the MBOTW family! We hope to see you again in the future!

June 10, 2021

Dealership Rating
Employee Rating

The process was very customer centric. The staff worked as a team. Anthony made sure we were taken care of even though he was sidelined by a health issue at home. Katherine and Paula picked up the ball a More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface , Paula Alpha

Jun 12, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave a review. We are so happy to hear about your car buy experience! We hope to have the pleasure of working with you again in the future!

May 27, 2021

Dealership Rating
Employee Rating

Katherine was very professional and welcoming. She knew everything about the car and had it ready for us to test drive right away. They had the best customer service I’ve ever had at a dealership! More

by James.berry2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Katherine! We hope to continue living up to your expectations for years to come!

May 08, 2021

Dealership Rating
Employee Rating

Katherine, the salesperson, was very helpful. She was very efficient and provided extra followup after the sale. All at dealership polite. I hate that I had to air up a tire on the car I just purchased More

by Jgsteffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

May 13, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear about your experience with Katherine! We apologize about needing to air up your tire. If the situation were to arise again and you are near the dealership, please feel free to stop in and one of our service valets would be more than happy to assist you with putting air in the tire and resetting the light. We hope to have the pleasure of working with you again in the future!

May 07, 2021

Dealership Rating

Of all my 77 years, I’ve never had an experience like the one Katherine gave me today. I purchased a SLC and it was as if I did not need to lift a finger, she was on point and beyond respectful. Thank you fo More

by Jgsteffee
Recommend Dealer
Yes
May 13, 2021

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are so happy to hear that Katherine was able to provide you with a great car buying experience! We hope to have the pleasure of working with you again in the future!

April 20, 2021

Dealership Rating
Employee Rating

I am so thankful for Katherine’s assistance in the car buying process. She was so incredibly patient and never pushy. I left the dealership with a beautiful luxury vehicle that has everything I wanted. Ka More

by Bria H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

Apr 28, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that Katherine was able to help you find the perfect car for you! We hope to have the pleasure of working with you again in the future!

April 17, 2021

Dealership Rating
Employee Rating

Katherine was absolutely amazing! She was efficient and persistent. Without Katherine's diligence, I wouldn't have been able to drive away in exactly the car I wanted! Thank you! More

by Klconnollyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear that Katherine was able to help you find the perfect car for you! We hope to have the pleasure of working with you again in the future!

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