Katherine Stern
Katherine Stern at Mercedes-Benz of the Woodlands

Katherine Stern | Page 10

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
171 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

5.0

171 Reviews

Write a Review

171 Reviews of Katherine Stern

April 24, 2022

Dealership Rating
Employee Rating

Katherine was exceptional, very professional and extremely focused on the customer experience. A real advocate for her clients. She is passionate about her work and very knowledgeable regarding the More

by Leoespitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Apr 25, 2022

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Leo, for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 24, 2022

Dealership Rating
Employee Rating

Best salesperson ever. She came in on her day off. And stayed 2 hours after location closed. And 90 mins after they closed when I picked up the card and patiently expla More

by aventography
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley

Apr 25, 2022

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

Dealership Rating
Employee Rating

Katherine was very easy to work with. She answered all of my questions prior to even being at the dealership. Once I decided to make the trip she prepped everything and the process was More

by Khadijatalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

Apr 20, 2022

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Katherine and our team are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 16, 2022

Dealership Rating
Employee Rating

Katherine was amazing to work with through the whole process. She was very responsive and intentional about getting us the right vehicle. She paid attention to small details that made a huge differenc More

by JessC.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Erich Beasley

Apr 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Jess. We work hard to make sure our guests have an exceptional experience. We will share your comments with Katherine and our team, and we look forward to working with you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 27, 2022

Dealership Rating
Employee Rating

🤗Katherine is not only an amazing and outstanding salesperson but she is a beautiful Lady! She was so caring, courteous and professional! Manager Michael and Finance Manager Paula will put in the wor More

by MrsCox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us so many compliments. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 28, 2022

MrsCox responded

Thank you and you're welcome!

March 14, 2022

Dealership Rating
Employee Rating

Courteous, Friendly, Helpful, Professional! Our experience has been very positive! The dealership is very beautiful. More

by rhonda_daly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

March 10, 2022

Dealership Rating
Employee Rating

Katherine was a pleasure to work with! She was responsive and answered all of my questions as I was purchasing off site. When I arrived, she had my 2022 GLE ready to go with a big bow on t More

by Wendi Webb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

March 09, 2022

Dealership Rating
Employee Rating

When you first walk into this dealership you already know you’re in a whole different level of service and experience than what most establishments offer these days! Katherine had everything we inquired abou More

by Thedonsluxurygoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 04, 2022

Dealership Rating
Employee Rating

She was absolutely amazing! Very professional and knowledgeable!! Had a great experience purchasing our new car with her! More

by reganmaas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan

February 25, 2022

Dealership Rating
Employee Rating

Thank you for going above and beyond. Very professional. Thank you for the great service. I appreciate the follow up. Best regards. More

by markwlevin
Recommend Dealer
Yes
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