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Karmala Sutton

Overview Reviews (63)

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Karmala Sutton

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Karmala Sutton | Page 2

Dealer Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.1

63 Reviews

Overview Reviews (63)

Dealership Experience

10 yrs, 3 mos

Industry Experience

12 yrs, 9 mos

4.1

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Karmala Sutton

July 26, 2023

Dealership Rating

Employee Rating

Always friendly and helpful. They work fast to get you and out. They listen and follow thru to get the answers to the questions. They work fast to get you and out. They listen and follow thru to get the answers to the questions. More

by packer_backerus

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

Helpful 0

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Jul 27, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

July 18, 2023

Dealership Rating

Employee Rating

GOOD SALES(Ritchie). GOOD SERVICE,Both staff and Mechanics,Goood Finace Staff Good Management, and Good Phone Ansering personnel GOOD SERVICE,Both staff and Mechanics,Goood Finace Staff Good Management, and Good Phone Ansering personnel More

by fah18cah20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva , Ritche(Sales)

Helpful 0

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Jul 18, 2023 -

Honda of Kenosha responded

Thank you for your business and this glowing review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2023

Dealership Rating

Employee Rating

I feel like they are friends. They are always concerned with my needs and time. I highly recommend them. They are always concerned with my needs and time. I highly recommend them. More

by Lona Angelacos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

Helpful 0

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Jul 15, 2023 -

Honda of Kenosha responded

Lona, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

July 04, 2023

Dealership Rating

Employee Rating

The last time I was there they did an auto butler which turned out wonderful!!! A light was coming on on the dashboard and they found out it needed an oil change!! I’m very happy with their service and the turned out wonderful!!! A light was coming on on the dashboard and they found out it needed an oil change!! I’m very happy with their service and they’re so close!! More

by maryannbruce47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Roberto Sandoval, Mike Semik, Amos Longanecker, Joe Valente

Helpful 0

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Jul 05, 2023 -

Honda of Kenosha responded

Maryann, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 11, 2023

Dealership Rating

Employee Rating

Always very perfessional and kind. Plus their work is very good and complete. Would recommend them anytime Plus their work is very good and complete. Would recommend them anytime More

by normanbetty1942

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

Helpful 0

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Jun 12, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 05, 2023

Dealership Rating

Employee Rating

Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. out for the customer. Amazing job on the service. More

by allama

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Mike Semik, Joe Valente, Rodney Porter, Sam Waddell

Helpful 0

Report | Print

Jun 05, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 09, 2023

Dealership Rating

Employee Rating

Friendly workers and very helpful. . very good with communicating and helpful understanding the process. Made the process easier . very good with communicating and helpful understanding the process. Made the process easier More

by lindatcruzin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 10, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2023

Dealership Rating

Employee Rating

1ST TIME COMING IN FOR AN OIL CHANGE AND TIRE ROTATION SINCE PURCHASING WAS IN PERFECT CONDITION WAS TOLD MY CAR PASSED ALL TESTS WHEN INSPECTED NYT WHEM I GOT MY CAR BACK IT WAS SHAKING AND MAKING NOISE SINCE PURCHASING WAS IN PERFECT CONDITION WAS TOLD MY CAR PASSED ALL TESTS WHEN INSPECTED NYT WHEM I GOT MY CAR BACK IT WAS SHAKING AND MAKING NOISE I BROUGHT IT BACK FOR INSPECTION AND WAS TOLD I HAVE 2800 WORTH THE DAMAGE THAT WASNT COVERED UNDER WARRENTY. TOOK IT TO ANOTHER HONDA DEALERSHIP ALL WORK WAS COVERED UNDER WARRANTY I WILL NEVER DO BUSINRSS WITH YOUR LOCATION AGAIN AND ILL BE SURE TO SPREAD THE WORD ALL OVER SOCIAL MEDIA I HAVE YOUR QUOTE AND THE RECIPT FOR THE WORK I HAD DONE AT ANOTHER HONDA. SHAME ON YOU FOR TRYING TO SCREW A SINGLE MOM OVER More

by amberrcaceres

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Todd Rohrssen, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva , Marc Bardi, Gina Ruiz

Helpful 0

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Mar 19, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 26, 2023

Dealership Rating

Employee Rating

Great costumer service and quality of work performed Samuel is awesome in the service department Samuel is awesome in the service department More

by Jerlene Moore

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Mike Semik, Amos Longanecker, Sam Waddell , Roberto S.

Helpful 0

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Feb 27, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 10, 2023

Dealership Rating

Employee Rating

Honda of Kenosha has an exceptional service department! And is they only place I will take my Honda too. And is they only place I will take my Honda too. More

by k.ayala83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Sam Waddell, JEREMIAH ROSE, Martin Silva

Helpful 0

Report | Print

Jan 11, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

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Karmala Sutton | Page 2

Dealer Manager

Honda of Kenosha

63 Reviews of Karmala Sutton

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