Karen Ford
Karen Ford at Sutton Ford

Karen Ford | Page 2

Dealer Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.3
53 Reviews
4.3

53 Reviews

Write a Review

53 Reviews of Karen Ford

September 05, 2022

Dealership Rating
Employee Rating

I didn’t get the service I requested . I asked for a premium oil change for $255 . I got a $60 oil change with no car wash. More

by Rockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Eric Maymon , Abe Ascencio, Brittani Ashley Culpepper, Lexie Hayes, matt monix, Anthony Sporando, Anita Sutton, Anthony Taylor

Sep 30, 2022

Sutton Ford responded

Hi Rockey, thank you for sharing this recent experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (708) 720-8125 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

August 23, 2022

Dealership Rating
Employee Rating

The staff is always helpful and professional. I have a great experience every time I visit. More

by jermainemorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , Abe Ascencio, Brittani Ashley Culpepper, Randy Mohrbach, Anita Sutton

Sep 30, 2022

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 13, 2022

Dealership Rating
Employee Rating

It was very bad I brought a truck wit a bed full of dry wall n the back will buy from these ppl again More

by valdezjose5043
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Eric Maymon , Lexie Hayes, matt monix, Rashaad Rigsby, Anthony Sporando, Anita Sutton, Anthony Taylor, chuck Yzaguirre

Aug 13, 2022

Sutton Ford responded

I'm sorry for your experience please contact Matt 708-720-7059 . I'd like to discuss this situation with you. Thanks, Matt

June 22, 2022

Dealership Rating
Employee Rating

Always keep keeping the customer first deliver professional services courteous professional in car a place where anyone would like to rent a vehicle to be service More

by MERED3255
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittani Ashley Culpepper

June 10, 2022

Dealership Rating
Employee Rating

Anthony was a pleasure to work with. I would highly recommend him and this dealership. More

by kpiet10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker , Brittani Ashley Culpepper, Anthony Sporando, Anita Sutton

June 04, 2022

Dealership Rating
Employee Rating

The sales team are friendly and knowledgeable. Easy to work with. I will be referring Sutton Ford to all my friends and family. Good professional dealership. Thanks for making my purchase the More

by Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Cree Lyons , LaToyta McDonald, matt monix, Mike Semik, Anita Sutton, chuck Yzaguirre

May 13, 2022

Dealership Rating
Employee Rating

Very good Dealership to work with, the sales team and staff were super helpful and made the purchase of my new truck very easy to get in and it in a timely manner!!! Job well done!! More

by scrusie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Eric Eric , Marcus Anthony, Brittani Ashley Culpepper, LaToyta McDonald, Michael Miller, matt monix, Anita Sutton, chuck Yzaguirre

March 22, 2022

Dealership Rating
Employee Rating

Best dealership in tha south surburban area come and get you a great car from here💪🏾💪🏾💪🏾 More

by acehood0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Cree Lyons, Eric Eric , Brittani Ashley Culpepper, LaToyta McDonald, matt monix, Anita Sutton, chuck Yzaguirre

March 18, 2022

Dealership Rating
Employee Rating

Highly recommend SuttonFord! The staff went above and beyond to make everything go smoothly! Overall, Sutton Ford is amazing! More

by fleat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jillian Stanford , LaToyta McDonald

March 11, 2022

Dealership Rating
Employee Rating

Wearm welcoming Greet customers Very professional Everyone is helpful kind and respectful I would recommend Sutton ford and come back to purchase have a vehicle More

by YOHINESSE226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Cree Lyons, Melissa melissa , Marcus Anthony, Brittani Ashley Culpepper, LaToyta McDonald, Michael Miller, matt monix, Anita Sutton

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