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Kade Pointer
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19 Reviews
19 Reviews
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19 Reviews of Kade Pointer
May 18, 2024
Very disappointed in Emich. We had our truck in as it was leaking coolant. They recommend a new radiator for $1,500. We had the work done and tried to drive home. Within thr We had our truck in as it was leaking coolant. They recommend a new radiator for $1,500. We had the work done and tried to drive home. Within three mile we got the HOT Engine light and the temperature gauge was red lining. This had NEVER happened before. We had to tow it back to Emich for $120.00. This time they did fix it correctly. However, they refused to pay the tow bill... which I believe they should have paid. It's their shoddy work that required the tow back to their garage. So, I paid the tow bill myself which I felt was not fair and Emich did not do the right thing. So, Emich saved $120.00... however, I am looking for a new Silverado or Tahoe. I can tell you where I will not be buying my new vehicle. More
by SF.MILLER
Verified Customer
Helpful 
May 15, 2024
Great service as always Kade was friendly and knowledgeable and kept me informed of the progress. Set an additional appointment for next week. knowledgeable and kept me informed of the progress. Set an additional appointment for next week. More
by DGRHODES
Other Employees Tagged: Andrew Espinoza
May 10, 2024
He helped me as much as I needed him to the part on back order order More
by LAZYPQHRANCH
Other Employees Tagged: Don Mulhauser
May 10, 2024
Really like the shuttle services. Given online notices about Chevy Colorado battery issues, I wish GM would provide better guidance on this problem as I have a big fear of my battery Given online notices about Chevy Colorado battery issues, I wish GM would provide better guidance on this problem as I have a big fear of my battery dying when I’m in a remote camping location which is a primary reason for buying this 4x4 truck. More
by john.cummins
May 04, 2024
Great communication, all the work was completed and on time. I wouldn’t hesitate coming back time. I wouldn’t hesitate coming back More
by CASEYGAHAN
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Roger Magana, VICTOR RIVERA-SOTO
April 26, 2024
Seth did a great job explaining the new Tahoe advancements. A lot of upgrades from my previous 2008 GMC Yukon. Thank you! advancements. A lot of upgrades from my previous 2008 GMC Yukon. Thank you! More
by bob@gdui.com
Other Employees Tagged: Andrew Espinoza, Seth Caldiero
April 24, 2024
Has been very nice to me and my family when I purchase a car there I like going to Emich because you guys seem very friendly And the dealerships always looks clean. I have been the repeated customer for 20 car there I like going to Emich because you guys seem very friendly And the dealerships always looks clean. I have been the repeated customer for 20 years or so thank you so much Tim Mesa. More
by C1CODYC7
Other Employees Tagged: Mike "Lucky" Luebbers, Andrew Espinoza, Mike Jendreas, Cooper The Service Dog, Chad Nelson, VICTOR RIVERA-SOTO
April 07, 2024
My experience with Kade was terrible he was rude and unprofessional. I had to talk with Service Manager. The next day Roger had said he heard Kade the day before very unprofessional. An oil change a cha unprofessional. I had to talk with Service Manager. The next day Roger had said he heard Kade the day before very unprofessional. An oil change a changed light bulb and a new battery took almost 2 full days not sure why and nobody had answers. I would rate the overall service experience a 2 out of 5. More
by EBARELA67
Other Employees Tagged: Austin Schutt, Roger Magana
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