KC Stengle | Page 2

Would have been very satisfied had bumper been fixed Bought a Certified 2014 dodge ram in April 2016 and had a good experience with KC Stengle through the buying process. We brought to his attention a sc Bought a Certified 2014 dodge ram in April 2016 and had a good experience with KC Stengle through the buying process. We brought to his attention a scratch in the tailgate along with the dent in the front bumper. He said they'd take care of it so we brought it home and scheduled an appt. A week later it starts getting a bad screeching sound. After further inspection to the front bumper the little dent actually pushed the whole right side of the bumper up to where it is actually rubbing the truck and rubbing the chrome off the bumper which is now starting to rust. So I scheduled the appt and took it up there last week Monday 5/9 and let them know both issues (tailgate and bumper). KC informed me the would only have it 2-3 days. Well I get a call Saturday saying it should be Monday due to having to put new ball joints on and now Monday I call and they say they had to order parts that should be in tomorrow, Tuesday 5/17. I asked if they got the bumper fixed and he said that they told him the bumper was pushed up and rusting due to the dent in the front of the bumper. So I'm not to happy that I've been without my truck for a week and the front bumper isn't going to get fixed and will continue to rust when it's a certified truck. So much for peace of mind I guess... I went to pick my truck up yesterday after them having it for a week and a half and they had a piece of ELECTRICAL TAPE covering the rust on the right front of the bumper. More

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