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Justin Yelling

Overview Reviews (136) Inventory (56)

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Justin Yelling

General Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

4.9

136 Reviews

4.9

136 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (136) Inventory (56)

Dealership Experience

6 yrs, 4 mos

Industry Experience

14 yrs, 2 mos

Specialties & Trainings

PennDOT CERTIFIED Agent Services Advanced Training

136 Reviews of Justin Yelling

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May 18, 2024

Dealership Rating

Employee Rating

I was not happy with the fact that they added $2000 to sticker price unknown to me until after the sale. sticker price unknown to me until after the sale. More

by msedlar

Verified Customer

Sales Price Transparency

Recommend Dealer

Other Employees Tagged: Christopher Pestino, Jared Fleming, Danilo Aviles

Helpful 0

Report | Print

May 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 08, 2024

Dealership Rating

Employee Rating

Very responsive and helpful. Didn't feel like Iike I was being sold to...they helped find me the right vehicle for me and made the process as easy as possible Didn't feel like Iike I was being sold to...they helped find me the right vehicle for me and made the process as easy as possible More

by mikevi29

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Danilo Aviles

Helpful 0

Report | Print

May 09, 2024 -

Ken Ganley Toyota Pittsburgh responded

Mike, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 26, 2024

Dealership Rating

Employee Rating

Very professional and informative. Takes time to understand what your looking for and willing to help Takes time to understand what your looking for and willing to help More

by Kimshanahan6

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Danilo Aviles

Helpful 0

Report | Print

Apr 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Kim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

April 19, 2024

Dealership Rating

Employee Rating

All were pleasant, customer service forward and most importantly efficient. Transaction was seamless and smooth. importantly efficient. Transaction was seamless and smooth. More

by Kathleen O

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Masters, John Mesko

Helpful 0

Report | Print

Apr 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello Kathleen, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 11, 2024

Dealership Rating

Employee Rating

Very comfortable and nice Toyota RAV4 hybrid. Fuel economy is most important in this vehicle. Fuel economy is most important in this vehicle. More

by RANAPAILYJOHN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Fera, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer

Helpful 0

Report | Print

Apr 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Toyota RAV4 Hybrid! If there is anything we can assist you with in the future, please let us know.

April 07, 2024

Dealership Rating

Employee Rating

I leased several Rav 4's from this dealership. My experience was always great. I purchased my last lease and it was a great experience. My experience was always great. I purchased my last lease and it was a great experience. More

by CANDEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Slade Lindgren, John Mesko

Helpful 0

Report | Print

Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

April 07, 2024

Dealership Rating

Employee Rating

The dealership is clean comfortable and offers refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposu refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposure to while being serviced. I rated them highly as all individuals I dealt with were as indicated. More

by EMENEELY1770

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Pestino, Robert Killmeyer, Steve Sylvis, Josh Bruce

Helpful 0

Report | Print

Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2024

Dealership Rating

Employee Rating

Clean and easily accessible. Everyone I talked to was knowledgeable and courteous. I was happy when I left. Everyone I talked to was knowledgeable and courteous. I was happy when I left. More

by t.i.m

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Puckett

Helpful 0

Report | Print

Apr 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 03, 2024

Dealership Rating

Employee Rating

Everyone at KG took the time to slow the process down for me. I deal with pretty bad anxiety but they moved at a pace that allowed me to process and be comfortable. me. I deal with pretty bad anxiety but they moved at a pace that allowed me to process and be comfortable. More

by SkiPhreak10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Danilo Aviles

Helpful 0

Report | Print

Apr 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that Justin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

March 27, 2024

Dealership Rating

Employee Rating

We were referred there by a friend … and we’re pleased with everyone we met. Nick was very helpful and very nice to work with!! with everyone we met. Nick was very helpful and very nice to work with!! More

by Kgeorge49

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Marshall

Helpful 0

Report | Print

Mar 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Toyota Pittsburgh!

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