Justin White | Page 19

Excellent Experience I had been in the market for a new Rav4 and had been corresponding with Shallana the week prior to my visit. I was able to get all of my questions ans I had been in the market for a new Rav4 and had been corresponding with Shallana the week prior to my visit. I was able to get all of my questions answered and ended up driving off the lot with my new car the same day. I cannot say enough how happy I was during the whole experience. Shallana was friendly, knowledgeable and professional throughout the whole process. I felt treated fairly and respectfully during my time at Falmouth Toyota. More

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Great Experience I needed to buy a car in a hurry. After having very poor luck with many car dealers in Hyannis I tried Falmouth Toyota. I am so pleased that I did. Gl I needed to buy a car in a hurry. After having very poor luck with many car dealers in Hyannis I tried Falmouth Toyota. I am so pleased that I did. Glen Liset was SO helpful. When I explained my situation he knew exactly the car for me! He even took me off property so I could see it. Minor repairs were being done. The financial part of the sale went very quickly and smoothly. I would certainly recommend Falmouth Toyota unequivocally!! More

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Falmouth Toyota on top of the service bar! I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmo I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmouth Toyota put my mind at ease and they made it extremely easy to get back into my next lease, no hassle, great customer service and the car I wanted was right there. I'm also excited about the special maintenance free package, which means I know exactly how much i'm going to pay every month, no surprises! Brian Nascarelli is extremely easy and pleasant to work with as are all other folks. Matt Murphy still takes the time to call and say thank you, Even though it's a big place, you still feel it's a family company. . More

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Purchase of 11th new vehicle from Falmouth Toyota in 8 years As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant great as always. Tremendous and unbelievable amount of product knowledge. Falmouth Toyota firing on all cylinders. More

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Fantastic Dealership We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Ma We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Manager) to Justin White (Business/Finance associate, every single individual was friendly, welcoming, knowledgeable, and most accommodating. At no time during our negotiations with Mr. Collings or dealing with Amy did I or my wife sense any "pressure", like we experienced at Balise Nissan in Hyannis, or the Toyota dealership in Hyannis. If you are seriously considering the acquisition of a Toyota, it is an absolute must to do business with Falmouth Toyota. More

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Buying a new car Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 when I bought my last Toyota. The service department has always been fair, honest & polite. . I highly recommend them. More

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purchase vehicle The people that I interacted with were respectful and knowledgeable. The price negotiation was historically predictable. Would appreciate not having t The people that I interacted with were respectful and knowledgeable. The price negotiation was historically predictable. Would appreciate not having to run the course for a good price. More

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Great service, great facility upgraded to serve the customer The hands off, no pressure, give me the details works. I appreciate getting that kind of offering from salesmen. It was obvious from the start that The hands off, no pressure, give me the details works. I appreciate getting that kind of offering from salesmen. It was obvious from the start that Ken Collings has been "aroung the block," knows his business. That was the tipping point for me. Having had a prior experience with this dealer with other family members helped a great deal. I really like the facility format too, clearly designed to serve the customer. Attitude matters, and everyone was very cordial and friendly. Also, working with the financial associates Todd and Justin was just as pleasurable; here are the facts. More

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A1 Surprise.. My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, th My biggest surprise, after many decades of buying cars, was the way I was treated the moment I contacted Falmouth Toyota. The attention to detail, the courtesy, the followup, and expertise from Ken Collins was, in my experience incredible. I have never experienced this before from a car dealer anywhere, and I am still marveling at it. Thank you so much, it made purchasing my car a real pleasure. More

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No stress car experience! Car dealerships and the buying experience has always stressed me out! There was always a pressure or feeling of being taken advantage of, but not here Car dealerships and the buying experience has always stressed me out! There was always a pressure or feeling of being taken advantage of, but not here at Falmouth Toyota. It was a no stress and no pressure kind of experience, quite the opposite actually. Everyone was very helpful and there wasn't the back n forth 'let me go talk to my manager' action that always seems to go on and on! Coby Signs was easy and helpful all the way through! Justin in Finance was transparent and clear! And Amy the Sales manager was awesome and very helpful! If you are looking for a Toyota and a smooth car buying experience, this is the spot! More

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