Justin Menzies | Page 5
Service Advisor
Volvo Cars Silver Spring
3121 Automobile Blvd
Silver Spring, MD 20904
Dealership Experience
5 yrs, 1 mo
Industry Experience
17 yrs, 4 mos
146 Reviews
Write a Review147 Reviews of Justin Menzies
May 23, 2023
I recently had the pleasure of working with Jebbie Panacheril, a salesperson at Volvo, and I couldn't be more delighted with the experience. Jebbie assisted us in purchasing a new Volvo C40 Recharge P Panacheril, a salesperson at Volvo, and I couldn't be more delighted with the experience. Jebbie assisted us in purchasing a new Volvo C40 Recharge Pure Electric Ultimate, and his dedication and exceptional service truly stood out. From the beginning, Jebbie was patient and attentive, taking the time to understand our specific needs and requirements. He went above and beyond to ensure that we were well-informed and comfortable with our decision. What impressed me the most was Jebbie's unwavering passion for Volvo and his ability to explain the car's features with genuine enthusiasm. His extensive knowledge and enthusiasm made the entire purchasing process enjoyable and informative. Jebbie's commitment to customer satisfaction didn't end with the sale. He kept in touch throughout our decision-making process, providing valuable updates and answering any questions we had along the way. In fact, Jebbie even shared his fantastic YouTube channel with us, which is filled with insightful tips and information about Volvo vehicles. It's truly a treasure trove for any Volvo enthusiast or prospective buyer. What truly set Jebbie apart was his dedication to helping us save money. He followed up with numerous useful links that outlined various ways to maximize savings through programs such as BGE and the State of Maryland for electric vehicle owners. This extra effort demonstrated Jebbie's commitment to his customers' long-term satisfaction and financial well-being. I wholeheartedly recommend Jebbie Panacheril to anyone in need of a knowledgeable and passionate salesperson for their Volvo needs. His outstanding service, combined with his genuine love for the brand, make him an invaluable asset to the Volvo dealership. If you're looking for an exceptional car-buying experience, make sure to visit Jebbie—you won't be disappointed. I also want to mention that this was my second time purchasing a Volvo from Volvo of Silver Spring, and I had the pleasure of working with Justin Menzies. Justin is a fantastic professional who made sure we got a great deal on our new Volvo V40 Pure Recharge Ultimate. Working with Justin is always a breeze. He effortlessly navigates the negotiation process, finding the best discounts and strategies to ensure a seamless purchase experience. His expertise and dedication to customer satisfaction shine through every step of the way, making the entire process stress-free and enjoyable. Justin's commitment to providing exceptional service is truly commendable. He took the time to understand our specific requirements and preferences, ensuring that we found the perfect Volvo that met all our needs. His attention to detail and willingness to go the extra mile made a significant difference in our overall satisfaction with the purchase. I can't thank Justin enough for his professionalism, expertise, and genuine care for his customers. His dedication to making the car-buying process smooth and effortless is truly remarkable. I highly recommend working with Justin Menzies at Volvo of Silver Spring to anyone seeking a pleasant and rewarding Volvo purchasing experience. More
Other Employees Tagged: Eric Monnig, Jebbie Panacheril
May 22, 2023
I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More
Other Employees Tagged: Noah Greaney, Joe Devlin, Jose Espejo, Mabel Matos , Doug Jackson
May 17, 2023
Fantastic staff and very response to customer questions. They went the distance and made me the deal when other dealerships could not. They went the distance and made me the deal when other dealerships could not. More
Other Employees Tagged: Clay Blackburn, Wyman Chow, Kirk Daniels, Stan Gutierrez
May 14, 2023
Great people and a great car. Our salesperson Doug Jackson was Professional Informative and courteous. Highly recommend this dealership Our salesperson Doug Jackson was Professional Informative and courteous. Highly recommend this dealership More
Other Employees Tagged: Doug Jackson, Eric Monnig
May 09, 2023
Purchased my first Volvo XC60 at Volvo of silver springs. Had a good experience with Justin the sales manager. Jebbie was my sales consultant he was really helpful and gave me a detailed overview of the feat Had a good experience with Justin the sales manager. Jebbie was my sales consultant he was really helpful and gave me a detailed overview of the features of the car. I would definitely recommend this dealership and will purchase again in future. More
Other Employees Tagged: Eric Monnig, Jebbie Panacheril
May 06, 2023
Jebbie’s customer service is just amazing . Entire process was smooth and he is really through and helpful about the car. Entire process was smooth and he is really through and helpful about the car. More
Other Employees Tagged: Peter Larson , Jebbie Panacheril
April 20, 2023
Jebbie was very thorough, helpful and knowledgeable, He catered to the interests and features I wanted in a car. He was very patient and is one of the main reason I purchased my car. Great experience. catered to the interests and features I wanted in a car. He was very patient and is one of the main reason I purchased my car. Great experience. More
Other Employees Tagged: Wyman Chow, Jebbie Panacheril
April 17, 2023
Justin support and customer service has been top notch and most appreciated. I bought my Volvo last April & had to reach out to Justin a couple weeks ago for assistance. First, I was totally impressed t and most appreciated. I bought my Volvo last April & had to reach out to Justin a couple weeks ago for assistance. First, I was totally impressed that he remembered me & second appreciative for his diligent work/support to help with resolving the issue @ hand. Thanks a million Justin! More
April 04, 2023
Peter was very accommodating to our schedule and was easy to communicate with while we were searching for our next car. He was very knowledgeable of Volvo and the XC90 models. You can tell that Peter takes g to communicate with while we were searching for our next car. He was very knowledgeable of Volvo and the XC90 models. You can tell that Peter takes great pride in his work, as I felt that he wanted to make sure that my family’s needs were met, I felt listen to, and felt that he respected my time, which for me is the most important in proving superior customer service. I appreciate everything that Peter and Justin Menzies did to make sure we had a positive experience and gain our trust. We are definitely excited to be back in the Volvo family! More
Other Employees Tagged: Peter Larson , Eric Monnig
March 30, 2023
great buying experience, fast, simple and very nice people to work with. Mabel was great as well as Justin. Definitely recommend buying a car from Volvo cars silver spring people to work with. Mabel was great as well as Justin. Definitely recommend buying a car from Volvo cars silver spring More
Other Employees Tagged: Mabel Matos , Wyman Chow, Juan Giorgi
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