Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
107 Reviews
5.0

107 Reviews

Write a Review

107 Reviews of Justin Hendrick

July 31, 2025

Dealership Rating
Employee Rating

The team at Lexus are absolute professionals They found me the exact car I wanted and were on point with all there deliverables. More

by btshea54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

Aug 08, 2025

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re thrilled to hear our team was able to find you the exact car you wanted and deliver on every promise. Providing a seamless, professional, and personalized experience is what we strive for every day. Enjoy every mile in your new Lexus, and know that we’re always here for you—whether it’s for service, questions, or just to say hello. Welcome to the Lexus of Chattanooga family!

July 31, 2025

Dealership Rating
Employee Rating

Great experience. Everyone was friendly, professional and exhibited great communication skills throughout the whole process. Very happy. More

by kcbradley252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Aug 08, 2025

Lexus of Chattanooga responded

Thank you for sharing your kind words! We’re so glad to hear you had a great experience and that our team’s friendliness, professionalism, and clear communication made the process enjoyable from start to finish. It’s always our goal to make every visit feel effortless and welcoming. We’re thrilled you’re happy, and we look forward to seeing you again soon.

July 29, 2025

Dealership Rating
Employee Rating

Lexus of Chattanooga takes the best car of us! Ralph is the absolute best salesman. We will never buy a car anywhere else! More

by Lmallen1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 08, 2025

Lexus of Chattanooga responded

Thank you for your loyalty and such kind words! We’re thrilled to hear Ralph has earned your trust time and again—he truly loves helping guests find the perfect Lexus. It means so much to know you wouldn’t buy a car anywhere else. We’re honored to be your dealership family and look forward to caring for you and your Lexus for many miles to come.

July 28, 2025

Dealership Rating
Employee Rating

Tyler provided excellent customer service from our first visit through to the purchase. He was knowledgeable and a great communicator who provided valuable advice during the sales process. He has continu More

by davemc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

Aug 08, 2025

Lexus of Chattanooga responded

Dave, thank you for your kind words and for recognizing Tyler’s dedication and expertise! We’re delighted to hear he provided excellent service, clear communication, and valuable advice throughout your journey. Tyler truly embodies the spirit of care and commitment we cherish at Lexus of Chattanooga. We’re grateful to have you as part of our Lexus family and look forward to continuing to serve you with the same passion and care.

July 26, 2025

Dealership Rating
Employee Rating

Tyler was so good to work with! We had a lot of interaction over the past few months waiting on the GX to come available. I would 10/10 recommend this dealership! More

by Molly Mills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2025

Lexus of Chattanooga responded

Molly, thank you for your wonderful recommendation! We’re so happy Tyler could support you throughout the wait for your GX and make the journey enjoyable every step of the way. Your kind words truly brighten our day. Welcome to the Lexus of Chattanooga family — enjoy every mile in your new GX!

July 21, 2025

Dealership Rating
Employee Rating

I have purchased many Lexus, BMW’s and Audi’s, and this dealer experience is superb. The attention to detail, the recommendations and the warnings help with making a terrific choice. Thank you Ralph and yo More

by tmmdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner

Jul 22, 2025

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ralph and our team provided you with superb service, attention to detail, and helpful recommendations. It’s an honor to be your trusted dealership alongside Lexus, BMW, and Audi, and we look forward to continuing to support you with exceptional care. Warm regards,

July 15, 2025

Dealership Rating
Employee Rating

Ralph Paty and Ed Emerson were incredible to me and my family on the purchase of our new GX 550. It was the first time I’ve left a dealership completely satisfied and confident in my choice and the servic More

by Johnny-Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson

Jul 22, 2025

Lexus of Chattanooga responded

Dear Johnny, Thank you so much for your kind words and for allowing Ralph Paty and Ed Emerson to assist you and your family with your new GX 550! We’re thrilled to hear you left completely satisfied and confident in your purchase—that’s exactly the experience we strive to deliver. It was an honor to serve you, and we look forward to being here for you every step of the way.

July 11, 2025

Dealership Rating
Employee Rating

Bought a new RX 500h from salesman Ralph Paty. Ralph was very professional, top notch. We had to wait for the car and Ralph kept us informed during the waiting period. When the car arrived Ralph w More

by goparb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ryan Kennedy

Jul 14, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your RX 500h purchase went so smoothly and that Ralph Paty provided you with the exceptional service we strive to deliver every day. Ralph truly exemplifies what omotenashi is all about—genuine hospitality, professionalism, and a deep commitment to taking care of our guests throughout the entire journey. We’re so grateful for your continued loyalty and kind words about our entire team—from sales to service. It’s people like you who make Lexus of Chattanooga such a special place. We’ll be sure to pass along your heartfelt thanks to Ralph and celebrate the way he cared for you during the wait and delivery process. Enjoy every mile in your new RX 500h, and please know we’re always here when you need us.

June 18, 2025

Dealership Rating
Employee Rating

Two words: Ralph Paty. Ralph is a consummate professional and a pleasure to work with. I went to Lexus of Chattanooga planning on buying a new Lexus and had already picke More

by ssyount
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for your amazing review! Ralph truly embodies professionalism and care, and we’re thrilled he made your Lexus buying experience effortless, easy, and even fun. Your recommendation means the world to us. We can’t wait to welcome you back anytime at Lexus of Chattanooga! 🚘✨😊

June 13, 2025

Dealership Rating
Employee Rating

Ralph Paty made the process of buying my first car stress free and transparent. Highly recommended! More

by madisynpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Josiah Sadek

Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled Ralph made your first car buying journey stress-free and transparent — that’s exactly the care we strive to provide at Lexus of Chattanooga. Congratulations on your new car, and we’re here for you every step of the way! 🚘✨

1
...

Dealership Inventory (148 Vehicles)

used 2025 Nissan Armada car, priced at $56,950
2025 Nissan Armada
used
Super Black exterior
Automatic
Rear-wheel Drive
used 2023 Toyota 4Runner car, priced at $51,680
2023 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Unknown
Four-wheel Drive
new 2025 Lexus IS 350 car, priced at $47,259
2025 Lexus IS 350
new
Ultra White exterior
Automatic
Rear-wheel Drive
used 2021 Toyota 4Runner car, priced at $54,733
2021 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2019 Lexus GX 460 car, priced at $37,864
2019 Lexus GX 460
used
Silver Lining Metallic exterior
Unknown
Four-wheel Drive
used 2022 Acura MDX car, priced at $42,332
2022 Acura MDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive