Justin Hendrick

Ralph and Justin were so easy to work with! This was my first time buying a car, and they made the process so easy. They stuck close to my budget and found a car for me with all my "must haves" This was my first time buying a car, and they made the process so easy. They stuck close to my budget and found a car for me with all my "must haves". Great experience, and I will be recommending friends! More

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Greatly enjoyed working with Fred Fortson! Highly recommend seeing him for your car needs and dealings! Highly recommend seeing him for your car needs and dealings! More

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We had a wonderful experience with the purchase of our new vehicle. Ralph Paty our salesman made the car buying experience everything you think it ought to be. new vehicle. Ralph Paty our salesman made the car buying experience everything you think it ought to be. More

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My wife and I had an extremely pleasant and hassle free buying experience at Lexus of Chattanooga. Ralph Paty was very welcoming and made it a stress free purchase. It's easy to see why he is a Master Sale buying experience at Lexus of Chattanooga. Ralph Paty was very welcoming and made it a stress free purchase. It's easy to see why he is a Master Sales Professional. Justin Hendrick even managed to make the financing better than we expected. He has a special talent in customer service. Jackson Antinore was very helpful in explaining the car's technology. Thank you gentlemen. The Walkers from Cookeville, Tn. More

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We had an outstanding experience at Lexus of Chattanooga purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering proces purchasing our new Lexus GX 550. Fred Fortson took exceptional care of us from start to finish. He carefully walked us through the ordering process, kept in consistent contact while we waited for our vehicle to arrive, and ensured that everything was seamless once it was time to finalize the purchase. Fred is personable, patient, knowledgeable, and genuinely honest — qualities that made the entire experience comfortable and enjoyable. We highly recommend working with him if you are in the market for a Lexus. Aaron did an excellent job walking us through the vehicle’s features and making sure we were fully set up with phone integration before we left. His attention to detail and willingness to answer every question made a big difference. Justin in finance made the paperwork process clear, efficient, and stress-free. The digital signing technology Lexus of Chattanooga uses is impressive and made everything quick and easy. Overall, purchasing our vehicle was truly an enjoyable experience. We couldn’t be more pleased with the level of service we received. More

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The best experience we have ever had purchasing a vehicle. The staff was very welcoming, helpful, and professional to us throughout the entire process. Ralph Paty is an exceptional sales rep, who lis vehicle. The staff was very welcoming, helpful, and professional to us throughout the entire process. Ralph Paty is an exceptional sales rep, who listened to what we wanted and made it happen with no hassle. Justin Hendricks in finance did a phenomenal job getting us a lower rate and explaining everything. We flew in from Texas to make the deal! Love these guys! More

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Like most people, my age I have bought a lot of cars in my lifetime. I can truly and honestly say my most recent experience with Lexus is the best I have ever had with any other dealership. My sales man, R my lifetime. I can truly and honestly say my most recent experience with Lexus is the best I have ever had with any other dealership. My sales man, Ralph Paty, was phenomenal! His “ no pressure” technique was great. He took the time to assess my particular needs and helped me choose the vehicle that worked best specifically for my needs. He walked me through each process of the choosing, and securing the exact one that suited me. He helped me make the best choice on whether to lease or purchase. Ralph made sure that when I drove my vehicle off the lot, I knew everything about it and that I was comfortable and happy with my choice. Everything that he said he would do, he delivered on. Aaron in IT made learning the newest technology as easy as it could be. Next step was Justin in finance. He explained everything clearly and concisely. I knew exactly what I was putting my signature on and was pleased with that level as well. From the moment I walked into the dealership, and met Latonya at the front door to working with Ralph on selection, Aaron on learning technology and Justin on finalizing the financial part… I could not be more pleased with a transaction. It was an amazing experience, and I would highly recommend Lexus of Chattanooga. Ask for Ralph to help you pick the right Lexus for you. You will not regret it. More

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We had a stress free purchase with Mr. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. More

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I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

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Easy to work with and a fast and easy purchase process. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. More

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