Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
107 Reviews
5.0

107 Reviews

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107 Reviews of Justin Hendrick

July 31, 2025

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Great experience. Everyone was friendly, professional and exhibited great communication skills throughout the whole process. Very happy. More

by kcbradley252
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

July 31, 2025

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The team at Lexus are absolute professionals They found me the exact car I wanted and were on point with all there deliverables. More

by btshea54
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

July 29, 2025

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Lexus of Chattanooga takes the best car of us! Ralph is the absolute best salesman. We will never buy a car anywhere else! More

by Lmallen1122
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Recommend Dealer
Yes

July 28, 2025

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Tyler provided excellent customer service from our first visit through to the purchase. He was knowledgeable and a great communicator who provided valuable advice during the sales process. He has continu More

by davemc
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Sullivan

July 26, 2025

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Tyler was so good to work with! We had a lot of interaction over the past few months waiting on the GX to come available. I would 10/10 recommend this dealership! More

by Molly Mills
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Recommend Dealer
Yes

July 21, 2025

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I have purchased many Lexus, BMW’s and Audi’s, and this dealer experience is superb. The attention to detail, the recommendations and the warnings help with making a terrific choice. Thank you Ralph and yo More

by tmmdds
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner

Jul 22, 2025

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ralph and our team provided you with superb service, attention to detail, and helpful recommendations. It’s an honor to be your trusted dealership alongside Lexus, BMW, and Audi, and we look forward to continuing to support you with exceptional care. Warm regards,

July 15, 2025

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Ralph Paty and Ed Emerson were incredible to me and my family on the purchase of our new GX 550. It was the first time I’ve left a dealership completely satisfied and confident in my choice and the servic More

by Johnny-Smith
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ed Emerson

Jul 22, 2025

Lexus of Chattanooga responded

Dear Johnny, Thank you so much for your kind words and for allowing Ralph Paty and Ed Emerson to assist you and your family with your new GX 550! We’re thrilled to hear you left completely satisfied and confident in your purchase—that’s exactly the experience we strive to deliver. It was an honor to serve you, and we look forward to being here for you every step of the way.

July 11, 2025

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Bought a new RX 500h from salesman Ralph Paty. Ralph was very professional, top notch. We had to wait for the car and Ralph kept us informed during the waiting period. When the car arrived Ralph w More

by goparb
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Ryan Kennedy

Jul 14, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your RX 500h purchase went so smoothly and that Ralph Paty provided you with the exceptional service we strive to deliver every day. Ralph truly exemplifies what omotenashi is all about—genuine hospitality, professionalism, and a deep commitment to taking care of our guests throughout the entire journey. We’re so grateful for your continued loyalty and kind words about our entire team—from sales to service. It’s people like you who make Lexus of Chattanooga such a special place. We’ll be sure to pass along your heartfelt thanks to Ralph and celebrate the way he cared for you during the wait and delivery process. Enjoy every mile in your new RX 500h, and please know we’re always here when you need us.

June 18, 2025

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Two words: Ralph Paty. Ralph is a consummate professional and a pleasure to work with. I went to Lexus of Chattanooga planning on buying a new Lexus and had already picke More

by ssyount
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Recommend Dealer
Yes
Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for your amazing review! Ralph truly embodies professionalism and care, and we’re thrilled he made your Lexus buying experience effortless, easy, and even fun. Your recommendation means the world to us. We can’t wait to welcome you back anytime at Lexus of Chattanooga! 🚘✨😊

June 13, 2025

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Ralph Paty made the process of buying my first car stress free and transparent. Highly recommended! More

by madisynpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Josiah Sadek

Jun 19, 2025

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled Ralph made your first car buying journey stress-free and transparent — that’s exactly the care we strive to provide at Lexus of Chattanooga. Congratulations on your new car, and we’re here for you every step of the way! 🚘✨

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