Justin Charles | Page 12
Service Consultant
State Line Nissan
10401 Madison Ave
Kansas City, MO 64114
Dealership Experience
8 yrs, 4 mos
Specialties & Trainings
Nissan Certified
170 Reviews
Write a Review170 Reviews of Justin Charles
December 22, 2018
Good service Services complete in a very timely and professional manner. Friendly and knowledgeable customer service. Easy and convenient drop off service experien Services complete in a very timely and professional manner. Friendly and knowledgeable customer service. Easy and convenient drop off service experience. I would recommend this location for car service. More
December 20, 2018
Horrible Dealership Terrible service, over priced, fraud, liars, will sell you things they can’t deliver on. Will NEVER recommend to anyone. Sold me an additional package Terrible service, over priced, fraud, liars, will sell you things they can’t deliver on. Will NEVER recommend to anyone. Sold me an additional package on my car that they never delivered on and refuse to refund me my money. Also I went in for a routine oil change and even made an appointment and still waited 2 and half hours for a simple oil change. More
Other Employees Tagged: Jason Gordon , Michael Taylay, Jeremy Waple
December 20, 2018
Very professional and customer friendly. My car was purchased and service here only. My experiences have been mostly positive leading me to believe my next car will be purchased here. My car was purchased and service here only. My experiences have been mostly positive leading me to believe my next car will be purchased here. More
Other Employees Tagged: Ricardo
December 19, 2018
This time I made an appt which I never had before, usually just stop in. I had a 2pm appt for an oil change and I didn’t get my car back until 3:50pm not accep I made an appt which I never had before, usually just stop in. I had a 2pm appt for an oil change and I didn’t get my car back until 3:50pm not acceptable! I always wait while my oil is changed and I have never had to wait this long and those times I had just dropped in. Not sure what the problem was but wasn’t happy about the wait when I always have had great service previously. More
Other Employees Tagged: In Memory of Floyd Crowley, Jonny Grogan
December 18, 2018
Efficient Effective and friendly. I always feel taken care of when I have my vehicle serviced there. No complaints whatsoever. I already see that I will miss th Effective and friendly. I always feel taken care of when I have my vehicle serviced there. No complaints whatsoever. I already see that I will miss the old review platform, however. More
December 17, 2018
Maxima I as always Justin was courteous, knowledgeable and efficient. As I pointed out in your survey last week, wewoukd notcontinue to come if we had iss I as always Justin was courteous, knowledgeable and efficient. As I pointed out in your survey last week, wewoukd notcontinue to come if we had issues. I would appreciate not having to complete two surveys for times per year More
December 14, 2018
Oil change Justin Charles was helpful as always. He is conscious, friendly and very helpful. Expecting me to write more is ridiculous! You know we are pleas Justin Charles was helpful as always. He is conscious, friendly and very helpful. Expecting me to write more is ridiculous! You know we are pleased with Justin. Accept and stop pushing!! More
December 14, 2018
My time at the Service Department Came in for oil change. Another service needed to done as well. I was concerned about the time. Justin was able to get me in and out on a timely mann Came in for oil change. Another service needed to done as well. I was concerned about the time. Justin was able to get me in and out on a timely manner. I was very happy. Great Job! More
December 13, 2018
Service great. Service Center kind and efficient. Good cus tomer service. Schedules me in without an appointment...........Friendly and accommodating staff and check out....very professional. tomer service. Schedules me in without an appointment...........Friendly and accommodating staff and check out....very professional. More
December 12, 2018
Great service I really like the service at State Line. And the personnel are so professional and friendly. Wait times are given when checking in and are always met. I really like the service at State Line. And the personnel are so professional and friendly. Wait times are given when checking in and are always met. More
Other Employees Tagged: Sammy Nasr
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