Justin Charles | Page 17

Was able to still get the service due to you guys computers What's a good experience and didn't have to wait long do two computers being down just was glad to get the work finished thank you What's a good experience and didn't have to wait long do two computers being down just was glad to get the work finished thank you More

by jackierobertson0 Verified Customer Verified Customer

Report | Print

Oil change I brought my missal Altima in for an oil change and 5,000 mile check up. They service staff were great! They took care of all of my needs in a timely I brought my missal Altima in for an oil change and 5,000 mile check up. They service staff were great! They took care of all of my needs in a timely fashion. More

by lls6365 Verified Customer Verified Customer

Report | Print

Friendly Service Thank you to State line Nissan for very friendly service and prompt responses. Repairs and maintenance we’re done on time and correctly and the servi Thank you to State line Nissan for very friendly service and prompt responses. Repairs and maintenance we’re done on time and correctly and the service staff knew my name upon repeated visits. More

by jthoard0 Verified Customer Verified Customer

Report | Print

Everything was done to make sure we were happy Jason went out of his way to make sure we were happy customers. Floyd always remembers us when we come in greets us and makes sure we are taken care o Jason went out of his way to make sure we were happy customers. Floyd always remembers us when we come in greets us and makes sure we are taken care of. Service completed our repair on time and very professional More

by KAMI Verified Customer Verified Customer

Report | Print

Treats you like family!!!!! Would not ever think about going to a different dealership from service needs or buying a new car. Came in for service and came back a few days later Would not ever think about going to a different dealership from service needs or buying a new car. Came in for service and came back a few days later and purchased another vehicle. More

by JAADAMS021675 Verified Customer Verified Customer

Report | Print

Depends on the visit I've used this service center twice. My first experience was phenomenal. I worked with Jeff during this visit. Jeff explained my estimate line by li I've used this service center twice. My first experience was phenomenal. I worked with Jeff during this visit. Jeff explained my estimate line by line so I knew exactly where all charges were coming from. He also allowed me to see what was going on under the car when an issue was found recommended to be fixed. When I declined that service, he provided me with an estimate to have it fixed at a later date. My second experience was so-so. I worked with Justin this visit. Justin was quick to address my concerns, but did not provide any estimates for the services I stated were needed. When I inquired, he said he'd get one as soon as possible. Two hours go by; no estimate was provided and my car is done. I had asked for an estimate for the headlight to be replaced. It was done without an estimate being provided and cost $156!!! The light itself was about $25, but the labor was apparently $131!!!! When I asked how much time was charged for labor, he told me 2 hours. My car sat out in front of the service center for 30 minutes before keys were handed over to the service clerk. So, I was overcharged for labor and seemingly kept in the dark about the cost of services. Definitely not happy with my second visit to this location. More

by Doc_Conks Verified Customer Verified Customer

Report | Print

Service department work Justin Charles and Jeff Johnson are very knowledgeable. I would recommend them to anyone who needs work done to their car. The service department do Justin Charles and Jeff Johnson are very knowledgeable. I would recommend them to anyone who needs work done to their car. The service department does a good job. More

by MORRISJONES Verified Customer Verified Customer

Report | Print

Wheel Locks Resolved problem quickly and efficiently. Got me out of the store with recommendation needed. Very friendly and accommodating. Would be more than h Resolved problem quickly and efficiently. Got me out of the store with recommendation needed. Very friendly and accommodating. Would be more than happy to recommend the service to anyone. More

by BGMASEK Verified Customer Verified Customer

Report | Print

Excellent State Line Nissan always does an Excellent Job every time I take my car (Nissan Altima SE) for service there. I would highly recommend them!! TS (Lene State Line Nissan always does an Excellent Job every time I take my car (Nissan Altima SE) for service there. I would highly recommend them!! TS (Lenexa, KS) More

by NissanTS Verified Customer Verified Customer

Report | Print

Grateful Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. Jeff has always been friendly, helpful and willing to assist me in any need. I recommend Nissan to all my friends because of his service. More

by MAGGIEMOSHER Verified Customer Verified Customer

Report | Print