Justin Charles | Page 10
Service Consultant
State Line Nissan
10401 Madison Ave
Kansas City, MO 64114
Dealership Experience
8 yrs, 4 mos
Specialties & Trainings
Nissan Certified
170 Reviews
Write a Review170 Reviews of Justin Charles
February 01, 2019
Service Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. More
January 31, 2019
Caring They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere e They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere else. More
Other Employees Tagged: Jeff Johnson
January 31, 2019
Happy I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a s I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a smile. I always look forward to coming back the waiting room is very nice, things have been up dated made comfortable for your wait. More
Other Employees Tagged: Mark Murphy
January 29, 2019
Came in for oil change Justin hooked me up with the service guy that took my request. Sorry, don't recall his name. I explained that I had an appointment but just called i Justin hooked me up with the service guy that took my request. Sorry, don't recall his name. I explained that I had an appointment but just called into work and asked if they could get me in and out by 11:45. They did!!! More
January 26, 2019
1st oul change Jusrin in your service department took very good care of me. I will definitely go back to have my vehicle serviced by them. 5 stars Jusrin in your service department took very good care of me. I will definitely go back to have my vehicle serviced by them. 5 stars More
Other Employees Tagged: Justin Metzger
January 22, 2019
Service Professional and courteous. Reasonable prices. Explained tasks performed. I have had my vehicle serviced at Stateline Nissan since I purchased it. Alw Professional and courteous. Reasonable prices. Explained tasks performed. I have had my vehicle serviced at Stateline Nissan since I purchased it. Always professional and courteous. More
January 19, 2019
Acknowledging two reps Jeff Johnson and Justin Charles are the best and I hope they find more service reps similar to them. Both made sure everything was done in a timely ma Jeff Johnson and Justin Charles are the best and I hope they find more service reps similar to them. Both made sure everything was done in a timely manner and correctly. More
Other Employees Tagged: Jeff Johnson
January 17, 2019
Repair Fast service and friendly, do good jobs , they get me in on time ,so I verry happy with service , I will be back if I need another car in the future Fast service and friendly, do good jobs , they get me in on time ,so I verry happy with service , I will be back if I need another car in the future More
Other Employees Tagged: Mike Tolbert
January 14, 2019
Incorrect quote, very late Was told an hour to hour and 15 for an oil change and tire rotation. Took over two hours. Would have not even minded had someone came to me and told m Was told an hour to hour and 15 for an oil change and tire rotation. Took over two hours. Would have not even minded had someone came to me and told me it was going to be a little longer. Was just left in the dark. Then I watched the porter bring my keys to the cashier and still had to wait over 20 minutes for anyone to bring my paperwork. Then when I finally was getting my paper work the man helping me was bragging about how everyone was canceling appointments because of the inclement weather... yet my service took over two hours. Ever since this dealership was bought out it’s gone downhill. More
January 12, 2019
Honorable I always get my oil changed at this location, for years. Only 1 bad experience, which they immediately corrected and provided free service for next o I always get my oil changed at this location, for years. Only 1 bad experience, which they immediately corrected and provided free service for next oil change. More

