Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 4

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

4.8
279 Reviews
4.8

279 Reviews

Write a Review

Dealership Experience

26 yrs, 1 mo

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

279 Reviews of Junior Avila

January 19, 2025

Dealership Rating
Employee Rating

I know this mitsubishi dealer since 2004. Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear More

by SEBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you, I'm so glad we been able to take care of your vehicles needs. We look forward to your continued patronage.... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 22, 2024

Dealership Rating
Employee Rating

First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th More

by HITASPMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Bobby Gharibian , Andy

Oct 22, 2025

Universal Mitsubishi responded

Hello and thank you for pointing out some basic fundamentals. I apologize to victimize you in this experience. We hope you'll continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

December 17, 2024

Dealership Rating
Employee Rating

Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others More

by LOUISAQUILER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 10, 2024

Dealership Rating
Employee Rating

Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More

by rob55c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

November 26, 2024

Dealership Rating
Employee Rating

Excellent service was provided. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you. More

by WILBER654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

November 14, 2024

Dealership Rating
Employee Rating

Andy was a god send an absolutel angel. He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major r More

by JEANNIAROBINETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Do you know how hard it is for him to keep his angel wings tucked in his shirt??? :) Your joy is what satisfies us. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2024

Dealership Rating
Employee Rating

Always a grate experience with Paul at the service department of Universal Mitsubishi in Sherman Oaks! More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Another point for Paul..... what about me? Kidding, he deserves every praise and then some. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 02, 2024

Dealership Rating
Employee Rating

Really good costumer’s service from everyone on field I love this place thank you for you support More

by GONZALEZRINA323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 26, 2024

Dealership Rating
Employee Rating

Before I took my car in I called and spoke to Paul. He was so professional and immediately helped me with my car concern. And when I took my car again Paul was so professional and my car issue was res More

by SEBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

October 20, 2024

Dealership Rating
Employee Rating

Professional, fast and kind. They made the experience painless and were a pleasure to work with. More

by jeremycloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

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