Junior Avila
Junior Avila at Universal Mitsubishi

Junior Avila | Page 3

Service Advisor

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

5.0
225 Reviews
5.0

225 Reviews

Write a Review

Dealership Experience

24 yrs, 3 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

225 Reviews of Junior Avila

September 25, 2023

Dealership Rating
Employee Rating

I was very touched by the amount of diligence, determination expertise, care, timely updates, consideration, and transparency that Armen and his team put into replacing and rebuilding the transmis More

by Norell Leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 17, 2023

Dealership Rating
Employee Rating

First time here and it was nice. I was there a little longer than expected but overall the waiting area was comfortable. The staff were nice. I’ll be going back. More

by JUSTGINN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 11, 2023

Dealership Rating
Employee Rating

ECERYTHING WAS PERFECT. THE EMPLOYEES VERY COURTIOUS AND PUNCTUAL.THE ENVIRONMENT VERY FREINDLY AND PROFFESSIONAL More

by shawnm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

September 10, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. I would highly recommend this dealership. I drive from out of town because I trust this dealership. More

by OYADEGAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

August 23, 2023

Dealership Rating
Employee Rating

They are friendly, helpful and informative. I only bring my car to them for servicing. More

by Debbie Takami
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Sep 03, 2023

Universal Mitsubishi responded

You need no one else when you have Paul and his staff. Thnak you for your patronage and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 20, 2023

Dealership Rating
Employee Rating

They're ok. Just need little bit improvement on communication, because i left my car the 1st day expecting at least a message text that it will not be work on un More

by Rm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hi Rm.... thank you for pointing out our oversight. Often it's the little things that create the greatest bother. Be assured we'll make every effort to earn your 5 star review on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 14, 2023

Dealership Rating
Employee Rating

Great customer service. Courteous, friendly professional and attentive. Definitely would recommend.this dealership to others. More

by RICHHARO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Aug 26, 2023

Universal Mitsubishi responded

Thank you Mr. Haro... Thank you for sharing your experience. Thank you for choosing Universal Mitsubishi and its amazing Service staff. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 13, 2023

Dealership Rating
Employee Rating

Great customer service! Small and quaint location. Great vibes and great location. Everyone offered to help. More

by bdymstr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 26, 2023

Universal Mitsubishi responded

Hello and thank you for giving us the opportunity to earn your business. I recognized our limited space and our effort to make our customers visit a pleasent one. We nick named it "The Boutique" Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 04, 2023

Dealership Rating
Employee Rating

Best Service! Paul was extremely helpful and help this process be stress free! 10/10 for sure! Highly recommended! More

by DEREKBUTLERBOOKINGS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan, Armen Yagubyan

Aug 14, 2023

Universal Mitsubishi responded

Thank you so much. Your review and 5 Stars are greatly appreciated. I hope you continue choosing Universal Mitsubishi and it's service staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 03, 2023

Dealership Rating
Employee Rating

Very professional very helpful I would definitely recommend to family and friends. Very respectful and prompt More

by RMZ4342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Tokatlyan

Aug 08, 2023

Universal Mitsubishi responded

Thank you so much for taking time to share your experience and 5 Star review. I hope you continue to choose Universal Mitsubishiand It's service staff to take care of your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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