Julio Cuellar

I came in to fix my passenger door because the lock was under warranty. They said it would take an hour to do the diagnosis, so I wait.. It took them 3 hours.. They order the part, they say it will take 3 under warranty. They said it would take an hour to do the diagnosis, so I wait.. It took them 3 hours.. They order the part, they say it will take 3 hours to install the new part. So then I come in the next day to drop it so they can install it. It takes them two hours and it’s still not working. My passenger door still does not work on the outside. So then I come in the next day so they can see it’s still not working. They want me to come back the next day so they can look over it. I was at Toyota for three days, and then they wanted me to come in for a fourth so they can fix it. I’m not happy with North Hollywood Toyota service. This is sloppy work, and I still have to come back, and it’s still not resolved. WTH?. Terrible service. More

by mmcpluto Verified Customer Verified Customer

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Knowledgeable individuals. They listen to your personal needs.And they are giving you multiple financial options as well as vehicles to choose. They listen to your personal needs.And they are giving you multiple financial options as well as vehicles to choose. More

by icrelectric Verified Customer Verified Customer

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Great service then finished my car quick good job can’t wait to go back wait to go back More

by MARKRUIZ642 Verified Customer Verified Customer

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This is my second time coming to this dealership, come on North Hollywood service department, it doesn’t take 4 and a half hours to do an oil change. Longo Toyota here I come. Thanks North Hollywood service department, it doesn’t take 4 and a half hours to do an oil change. Longo Toyota here I come. Thanks More

by adamejr11 Verified Customer Verified Customer

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Mr Cuellar was courteous and helpful identifying my needs .We left the dealer on another 4 wheels happy and satisfied with the service. This is my second vehicle I don't have any problems continuing have bu .We left the dealer on another 4 wheels happy and satisfied with the service. This is my second vehicle I don't have any problems continuing have business with you guys. More

by JAVIER.6444 Verified Customer Verified Customer

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Good service and the people there really help you when u need it I like it when I get my oil change need it I like it when I get my oil change More

by ARCIGA306 Verified Customer Verified Customer

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Polite and professional was the service waiting room comfortable repairs excellent price fair and on a timely basis!! comfortable repairs excellent price fair and on a timely basis!! More

by omiller666 Verified Customer Verified Customer

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This dealership goes above and beyond when coming to its customers service. I’ve never experienced a problem coming here. They made it quick and easy for me to choose something that I liked. I’d definitely customers service. I’ve never experienced a problem coming here. They made it quick and easy for me to choose something that I liked. I’d definitely recommend coming to this dealership. More

by estevun Verified Customer Verified Customer

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He was the best dealer ever i give him a 10 out of 10 over 💯 over 💯 More

by WANGUSIDAURA Verified Customer Verified Customer

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Pleasant helpful staff. Everything great about the waiting space and amenities, except fI couldn't find a place away from the loud, thumping beat of the music. Even removi Everything great about the waiting space and amenities, except fI couldn't find a place away from the loud, thumping beat of the music. Even removing my hearing aids didn't let me escape it. More

by KAMPSSITE Verified Customer Verified Customer

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