Julie Yoo | Page 2

Came into dealership was greeted instantly by an Asian lady. Upon entering Lou greeted me by name with enthusiasm. Lou was very awesome. He told me my 20k service would be 90minutes to 2 hours with a comp lady. Upon entering Lou greeted me by name with enthusiasm. Lou was very awesome. He told me my 20k service would be 90minutes to 2 hours with a complimentary hand wash and vacuum. I was happy when I was out in a little over an hour with vehicle so clean. We talked about cars that we have owned. I’m happy to come here for service now. I have a service person that enjoys the same passion I have. More

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Lou provided excellent service. From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring b From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring business. More

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Lou was great! His customer service skills made my appointment a breeze. I like that he offered a free hand wash and vacuum. His customer service skills made my appointment a breeze. I like that he offered a free hand wash and vacuum. More

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I love this place . It’s real real nice and they treat me goofed than Rockville . It’s real real nice and they treat me goofed than Rockville . More

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Service advisor is one of the best, knowledgeable and kept in the loop throughout the process. kept in the loop throughout the process. More

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Great service and completed in the promised time frame. I would recommend this dealership to service your Audi I would recommend this dealership to service your Audi More

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Second purchase from Atanas who is a true professional and an asset to Silverprings Audi. Honesty and transparency every step of the deal. Thank you! and an asset to Silverprings Audi. Honesty and transparency every step of the deal. Thank you! More

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The dealership bent over backwards to provide warranty on insured repairs before the coverage ran out. They provided a loaner car and the service dept. staff were a delight to work with. insured repairs before the coverage ran out. They provided a loaner car and the service dept. staff were a delight to work with. More

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During our travels north this summer, the staff at Audi SS were extremely accommodating and helpful. Everyone during the transaction, from Julie in service who took us in right away and made us feel welco SS were extremely accommodating and helpful. Everyone during the transaction, from Julie in service who took us in right away and made us feel welcome, to Sergio in sales to Sergei in finance, was simply wonderful to work with. They did everything in their power to get us back on the road safely and efficiently. I would highly recommend this dealership. More

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Atanas sold me my first car (I'm not a teenager, just never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. One day, I was in for servicing and fretting over the issues my used car had and he suggested purchasing a new vehicle when I was ready. Fast forward three years and Audi came out with a completely revamped S3, so I asked him to place an order for one. Eight months later, the vehicle arrived and Atanas wasted no time in getting the vehicle and the admin stuff ready. The whole staff at the dealership was awesome and made sure everything with the trade-in and financing went smoothly. I was in and out in about two hours! I'm someone who highly values customer service quality, so as long as I stay with Audi, I'll be maintaining a relationship with Atanas and Audi Silver Spring. More

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