Julie Escobar
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
24 Reviews
Write a Review24 Reviews of Julie Escobar
October 25, 2025
My entire experience was great, working with the sales team, finance department, and also service department when needed, everybody is very welcoming, friendly, and nice whenever I come to the dealership. team, finance department, and also service department when needed, everybody is very welcoming, friendly, and nice whenever I come to the dealership. My go to for any new cars or service, and highly recommend them! More
Other Employees Tagged: Alex Sarabia, Jeff Rizzi, Nate Heath, Leslie Fuentes, Avo Injian , Cesar Valenzuela- 5 stars
October 23, 2025
That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chang makes me feel like he was buying a car for himself or to his family member wonderful man I have been sending them people over to him to buy cars what a great guy More
Other Employees Tagged: Greg Hess, Sam Fakhouri, Nate Heath, Jackie Klosky, Avo Injian, Javier Juarez, Juan Fletes, Sam Abdelmesseh, Lloyd Beardsley , There was a gentleman who very helpful by the name of JC
September 28, 2025
Came in for routine 15k mile maintenance, tire rotation, and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer to update” will be ready tomorrow. I have a feeling they hadn’t even looked at the car yet….so I paid for Uber to go home. They told me it would be done a couple of hours on Fruday. I got a text Friday 9 am, uodate done, part ordered….car will be ready in an hour. Told them I’d pick it up in two hours. I arranged for someone to drive me to dealership…on my way in…about noon (so almost three hours past the time Nobu said it would be ready, another text….part won’t arrive until afternoon, let’s schedule return appt. Huh? You said an hour…”I apologize”. I get there….the other lady in service area says I will get a call when part arrives, could be a couple days, so install next week…huh??Nobu says let this afternoon, this person says couple of days….since I’m there I make appt for Monday. They say they will call when part arrives. Friday no call. Saturday no call. I think service is. Loses Sunday…so I don’t think I’m getting a call today. On my way home…I check tire pressure….not inflated to spec..now I’m questioning whether the tires have been properly rotated…..no a good service visit. Should have kept my Lexus. More
Other Employees Tagged: Nobu Damon , Not sure about females name…..
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
Other Employees Tagged: Dino Picanzo, Nobu Damon, Dario Gomez, Leslie Fuentes, Javier Juarez, Juan Fletes
August 01, 2025
I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More
Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez
July 28, 2025
Great csustomer service. They always take care of any issues with my truck. I won't go anywhere else. They always take care of any issues with my truck. I won't go anywhere else. More
Other Employees Tagged: Nobu Damon, Avo Injian
July 07, 2025
I purchased my car from Mark Christopher and only Mark Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to treat his customers. More
Other Employees Tagged: Nobu Damon, Dario Gomez
June 07, 2025
Quick service and best dealership I been to no issues always kept me updated on all process always kept me updated on all process More
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez
June 01, 2025
Very professional I would recommend them to everyone I know, I especially love th f car know, I especially love th f car More
Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Juan Fletes

