Judy Schumacher-Tilton | Page 2

From the time I first walked in to Gearhart Chevy I was greeted well and they were always friendly. Walter Schwarz is the salesman I used and he was extremely pleasant and knowledgable regarding any questi greeted well and they were always friendly. Walter Schwarz is the salesman I used and he was extremely pleasant and knowledgable regarding any questions I had. They always made me feel that my business was appreciated and went to great lengths to obtain a loan for me to purchase a new car. I know that with most dealerships, once they know you've had credit problems they become not interested in working with you. They were able to get me a new car loan at a rate where I did not feel that I was being taken adavantage of. In fact, it was actually quite reasonable considering my situation. Thanks to Marc Weber on that. They were able to locate exactly the car my wife wanted and delivered it in excellent condition. The car itself drives extremely well and we are very happy with it. Walter was an excellent salesman and is a great representative of the dealership. The first person you meet when you go into any business is the person who reflects on your total impression of the business, Walter did a great job. More

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I would not hesitate to recommend Dennis Burns to friends and family looking to purchase a car. I did not initially intend on purchasing a Chevrolet but his knowledge and experience gained my trust that this and family looking to purchase a car. I did not initially intend on purchasing a Chevrolet but his knowledge and experience gained my trust that this would be a vehicle that I would love. Dennis was extremely kind and took his time to answer all my questions and concerns. I visited Gearhart many times while deciding on the car, and he never rushed me for a decision. In addition, he was available on his day off, having come into work for another customer. During that time, Dennis knew I was waiting for service and he made sure that I was not waiting unattended. When I picked up the Malibu, he again sat with me in the car to go over each and every component of the vehicle so I would be comfortable driving it. Dennis is definitely the reason I felt I was making the right decision in purchasing my car since I felt strongly about another brand. Dennis Burns is an asset to Gearhart, he is dedicated to making sure his customers are pleased with their relationship with this dealer. I would also like to compliment Marc Weber for his professionalism and courtesy during the financial aspect of my purchase. Tracy O'Neill helped guide me in the right direction when I first came to Gearhart and later in a subsequent phone call. Finally, it was a pleasure to speak with Judy Tilton who made sure all my needs were taken care off and with her knowledge of Chevrolet vehicles. She was always out on the floor, interacting with customers and salespeople to make sure everyone had what they needed. More

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Hello My good friend Tony Candelmo bought a couple of Hello My good friend Tony Candelmo bought a couple of cars from Gearhart and was extremely satisifed.Further, the best part of his experience was in Hello My good friend Tony Candelmo bought a couple of cars from Gearhart and was extremely satisifed.Further, the best part of his experience was in dealing with salesman Walter Schwarz. An I have to say ditto. Walter made us very comfortable and the deal he gave us. Wow.!! Walter gave us his cell no, he explained everything regarding the new silverado and wow what a deal!!!! I've always wanted to do business with gearhart("lets do business with the local guy") Probably, I will never ever buy another car from any other dealer but gearhart and I want Walter as my permanent salesman. Thank you Carl Salerno 201-913-5787(cell) More

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July, 2012 To the Gearhart Group- My husband, July, 2012 To the Gearhart Group- My husband, Anthony and I were extremely satisfied with this overall experience from the first phone convo wi July, 2012 To the Gearhart Group- My husband, Anthony and I were extremely satisfied with this overall experience from the first phone convo with Andy Garcia to the final paperwork with Marc Weber. Upon our first call to Gearhart i spoke with Mr. Garcia who was very friendly and eager to help and direct us through the very first steps of the process and recommend and direct us to the appropriate people. He also followed up with an e-mail and a phone call to us while we were in between solidifying the appropriate channels to begin the process. After having additional phone conversations with Ken and Judy Tilton, they quickly previewed one of their cars in their inventory for us based on our needs, financial budget and aesthetic taste, pulled it from their lot, had it cleaned up and waiting for us in the front of their dealership before we even got there. In addition, Mr. Burns showed us other vehicles as not to rule out other possible options while considering our purchase. We eventually decided on the pre-owned 2012 black LT Surburban that was initially considered for us...after out test drive and after seeing all the wonderful interior features we were sold!! The approval stage and trade process of our vehicle went very smoothly and since it was processed so efficiently and quickly we were able to wait at the dealership rather than go home and return, therefore allowing us to drive off the lot that afternoon with our new purchase. Mr.Ken Tilton who is energetic and very approachable, was also very pro-active and showed a genuine interest in our purchase, and although the showroom was bustling with many customers in which he also showed interest in, as well as being busy with other tasks, he still took time to ask us questions about our needs, gave us good and honest advice about how to go about the purchasing process and what would be in our best interest. He clearly shows a very personable and professional desire to be involved with ALL aspects of being a dealership owner/executive other than just sitting in an office. His presence on the showroom floor was humbling and appreciated. We could not of been happier with Mr. Dennis Burns and his area of expertise when it comes to knowing literally "everything" there is to know about the product he is selling and the time he took in sitting in our "new" car and describing everything that we needed to know in how to operate, maintain and run our vehicle. He is truly a walking- talking owners vehicle "Manual" when it comes to his quick-thinking knowledge of the "how to's" and the "why's" of the working parts of the product he is selling. We observed first hand that he not only knows this product inside and out, but he truly believes and stands behind the safety and name of this "American" made product!! Mr. Weber was also extremely helpful and works at lightning speed to make the final "paper work" process painless and completely understandable and he is clearly another professional aspect of the Gearhart establishment. Friendliness and personable employees are in obvious abundance at this business! After finalizing the purchase, another quick detailed wash of our car was made, a full tank of gas was given and FREE oil changes AND car washes for the life of the car...yes FREE... was reiterated to us again as a reminder by Ken and Judy Tilton. If that alone doesn't make someone want to purchase a vehicle here i don't know what is !! The family feeling one gets is very real and comforting and i say that even more so after being walked to our vehicle by the Tilton's as they were discussing their own grandchildren, children and the family vacations they all take in their very own Chevrolet vehicles that were also parked in the lot !! Our overall opinion is that this is a warm "family" friendly atmosphere and everyone does their part to ensure a smooth running, successful business. We feel very confident that THIS car will also last at least 10 years as did our last Chevy Suburban and give us the safe and comfortable experience we love... and when we are ready to replace this car you can bet we will be back here to make yet another purchase!! Very fondly, Anthony and Geri Basciano Netcong, NJ More

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