Jud White
Jud White at Courtesy Volvo of Scottsdale
Refer Me

Jud White | Page 24

Service Advisor

Courtesy Volvo of Scottsdale

4001 N 89th St
Scottsdale, AZ 85251

Contact Me
4.7
243 Reviews

I grew up in San Diego, CA and moved to Phoenix, AZ in 1990. I have been with Volvo for 17 years because I love the product. When away from work I umpire baseball, and golf. When not doing that I love to spend time with my grand baby who is my angel in my life. I have the most amazing wife and 4 great kids. My favorite thing about Volvo's is that they are the safest car in the world. The best thing about working for Courtesy is they are family-owned and love their employees as family. My all-time favorite car is a Volvo C30. The goal I have for my customers is for them to walk away feeling satisfied and safe in their vehicles.

Dealership Experience

6 yrs, 11 mos

Industry Experience

34 yrs

Languages Spoken

English English

4.7

243 Reviews

Write a Review

243 Reviews of Jud White

December 08, 2017

Dealership Rating
Employee Rating

Jud White - Service - Perfect Score Jud White is the most trustworthy person I have met in business, not just the car business. Our family has had two S80s, an XC90 and an XC60. Jud has More

by Mike in Phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

Mike in Phoenix, Thank you for the glowing review. I was glad to read that you found Jud White again at our Courtesy dealership and that we lived up to your expectations. He and I both greatly appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we see you in the service bay, or in the sales showroom for a next VOLVO purchase. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 08, 2017

Dealership Rating
Employee Rating

Courtesy and Jud White did excellent work My recent service at Courtesy was excellent. A free alignment check was followed by a well reasoned service recommended by Jud which solved car proble More

by rtmsaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

rtmsaz, Thank you for the kind words. I was thrilled to read that Jud White and the service team made your service experience pleasurable and easy. We look forward to the next time we see you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Dealership Rating
Employee Rating

Unparalleled Jud is the consummate professional. He always tells you the straight answer -- with no bias. We have followed him from dealership to dealership just More

by JefK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

JefK, Thank you for the kind words. I was thrilled to read that Jud White and the service team have shown you the Courtesy Way by being honest and professional. In the future we will work hard to earn your 5-star rating on pricing. We look forward to the next time we assist you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Dealership Rating
Employee Rating

They tried to sell me unnecessary repairs Came in with a small concern and needing service done. Was provided with a huge estimate of things that need to be done. Several weeks later I remem More

by Dsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 14, 2017

Courtesy Volvo of Scottsdale responded

Courtesy Volvo has reached out to Dsd, unfortunately we have not heard from this customer to resolve his issues. This was our message to Dsd. Dsd, My name is Armand Slason service manager with Courtesy Volvo, following up on your DealerRater review. We appreciate your feedback about your experience, , and just as we are glad that you let us know something has gone wrong, we also rely on you to help let people know that we have made things right. I can assure you, recommending things that are not needed is not the Courtesy Way or Judd's way. You can see by the other reviews he is highly recommended as is Courtesy Volvo. I would like to investigate this further and address this matter but I need more information to continue, name and vehicle. I have spoke with Jud and reviewed all our past experiences and cant come up with an incident like this. I would appreciate an opportunity to address this and earn your business. I can be reached at aslason@courtesyautomotivegroup.com, 480-291-5123 . Thank you for the review. Armand Slason

December 07, 2017

Dealership Rating
Employee Rating

Impeccable service and knowledge Jud has been my service advisor for many years; I won’t take my car to anyone else. Friendly, thorough, and informative. I’ll take my car in and when More

by V4life_82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

V4life_82, Thank you for the great review of the Courtesy service team. I was pleased to read that you have found Jud White again at our dealership and that we have lived up to your expectations. He and I both appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we may assist you in the service bay or sales showroom. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Dealership Rating
Employee Rating

Best Service Advisor for 12 years running Jud has been my service advisor for 12 plus years. I've owned 3 Volvo's during this time and all have been maintained with Jud. I wont take my vehicle More

by ThinBlueLineDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: White, Jud

Sep 05, 2018

Courtesy Volvo of Scottsdale responded

ThinBlueLineDriver, Thank you for the 5-star review. I was happy to read that you were able to find Jud White again at our Courtesy dealership. He and I both greatly appreciate your loyalty to him and the VOLVO brand. We look forward to the next time we can work with you in the service bay. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

December 07, 2017

Dealership Rating
Employee Rating

He's like one of the family! I've been taking my Volvo XC90 in for service with Jud for close to 10 years. At the time, he worked for another dealer. After years of excellent cust More

by BSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

BSmith, Thank you for the kind words. I was pleased to read that you found Jud White again at our Courtesy dealership and that we lived up to your expectations. He and I are both grateful for your loyalty to him and the VOLVO brand. We greatly appreciate the recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

November 07, 2017

Dealership Rating
Employee Rating

A+ Customer service!! Im here on vacation for a few weeks and needed an oil change on my corvette. I Talked to Armand and he got me in right away. Jud did the service for m More

by smitty427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Armand Slason

Sep 05, 2018

Courtesy Volvo of Scottsdale responded

smitty427, Thank you for the kind words. I was thrilled to read that Jud White, Armand Slason, and the service team have taken such great care of you and shown you exemplary customer service. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 28, 2017

Dealership Rating
Employee Rating

A Real Service Department I want to personally thank Jud and all the people in Service Dept for taking the time and finally fixing the C30 that I was purchasing. I was extreme More

by NC30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance Kalafut , Armand Slason

Sep 05, 2018

Courtesy Volvo of Scottsdale responded

NC30, Thank you for the kind words. I was elated to read that Jud White and the service team have taken such great care of you and took the time to understand the real issue and fix it efficiently. We greatly appreciate your 5-star rating and look forward to assisting you with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

September 25, 2017

Dealership Rating
Employee Rating

Excellent professional customer service Jud always goes over and above in customer service and has taken professional care of many of my Volvos over the years. I would recommend Jud White a More

by XCje
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Courtesy Volvo of Scottsdale responded

XCje, Thank you for the kind words. I was pleased to read that you have found Jud White again at our dealership and that we have lived up to your expectations. We greatly appreciate your recommendations and look forward to assisting you and your friends and family with any future service needs. Regards Jason Church General Manager Courtesy Volvo of Scottsdale

...
24

Dealership Inventory (205 Vehicles)

used 2021 Volvo XC60 car, priced at $34,000
2021 Volvo XC60
used
Crystal White Metallic exterior
Automatic
Front-wheel Drive
used 2022 Lexus GX 460 car, priced at $52,500
2022 Lexus GX 460
used
Starfire Pearl exterior
Automatic
Four-wheel Drive
new 2024 Volvo XC90 car, priced at $64,655
2024 Volvo XC90
new
Silver exterior
Automatic
All-wheel Drive
new 2024 Volvo XC90 Recharge Plug-In Hybrid car, priced at $73,720
2024 Volvo XC90 Recharge Plug-In Hybrid
new
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2024 Volvo XC60 Recharge Plug-In Hybrid car, priced at $57,490
2024 Volvo XC60 Recharge Plug-In Hybrid
new
Crystal White Metallic exterior
Automatic
All-wheel Drive
new 2024 Volvo XC60 Recharge Plug-In Hybrid car, priced at $61,780
2024 Volvo XC60 Recharge Plug-In Hybrid
new
Crystal White Metallic exterior
Automatic
All-wheel Drive