Juan Villegas | Page 31

wounderful experiance with adam We came to this dealer and adam was assign as sales man he is very nice person , very experianced with his job . he helped us to decide of what we wan We came to this dealer and adam was assign as sales man he is very nice person , very experianced with his job . he helped us to decide of what we want with our budget. More

Helpful 4

Report | Print

Friendly Staff We came in with a price after visiting other dealerships, not only did they match the price but they gave us a better number and a free year of free s We came in with a price after visiting other dealerships, not only did they match the price but they gave us a better number and a free year of free service! More

Helpful 5

Report | Print

Great Experience with Juan Juan always goes out of his way for my wife and I getting us the best price for the cars we lease. Picking up my QX60 tomorrow which is my 4th car I Juan always goes out of his way for my wife and I getting us the best price for the cars we lease. Picking up my QX60 tomorrow which is my 4th car I leased from Fette More

Helpful 3

Report | Print

2011 pathfinder le great condition I was looking for a pathfinder I found one online at fette infiniti it was in mint condition with low miles. i put a deposit on it with Adam, i had gr I was looking for a pathfinder I found one online at fette infiniti it was in mint condition with low miles. i put a deposit on it with Adam, i had great experience! More

Helpful 4

Report | Print

Wonderful experience I been shopping for a qx60 for my wife i went to Fette after a friend recommended to see Charles, Juan, Ray and Adam. Which im glad i did. i got the c I been shopping for a qx60 for my wife i went to Fette after a friend recommended to see Charles, Juan, Ray and Adam. Which im glad i did. i got the color and packages that i wanted and most importantly the price was right. Thank you! More

Helpful 4

Report | Print

Professionalism! Me and my husband were car shopping, we went to many dealers, but the staff at Infiniti were very friendly and not pushy at all. We will lease our nex Me and my husband were car shopping, we went to many dealers, but the staff at Infiniti were very friendly and not pushy at all. We will lease our next car from that dealership again! More

Helpful 4

Report | Print

Love my Qx80 I always had infiniti's for the past 20 years they never disappointed me, I don't usually write reviewa but the way I was treated I decided to write o I always had infiniti's for the past 20 years they never disappointed me, I don't usually write reviewa but the way I was treated I decided to write one. From the salesman to the manager, Thank you! More

Helpful 4

Report | Print

My Car Buying Experience I recently purchased a car at Fette Infiniti. It was a very wonderful experience. From my salesman, Steven Duthie, to my delivery coordinator, Micheal I recently purchased a car at Fette Infiniti. It was a very wonderful experience. From my salesman, Steven Duthie, to my delivery coordinator, Micheal Criscione, this process was as smooth as can be. Steven was patient, understanding, and took the time to listen to me. I felt no pressure at all. All salesmen should have the same wonderful qualities as Steven does. Micheal helped set up everything I needed in the car and was very impressive with his technology skills. The person who helped me with the finance was Fernando. He was warm, funny, and made me feel at ease. My sales manager, Juan, was great. I previously bought a car from him and he had the same wonderful qualities as a manager that he had as a salesperson. The entire staff, including the service department, is always smiling and looking like they are having a good time. It is too bad that I only buy a car every 2 to 3 years, it is always a pleasure to see everyone here. Thank you, Gary L More

Helpful 1

Report | Print

Fette Infiniti is top notch! I have just purchased my third car from Fette infiniti the experience was great as expected. Thanks Juan and Simon for my new Q50 and thank you for m I have just purchased my third car from Fette infiniti the experience was great as expected. Thanks Juan and Simon for my new Q50 and thank you for making the buying experience enjoyable and not dreadful like other dealerships put you through! More

Helpful 0

Report | Print

BUYER BEWARE! Please Read I went into the dealership for service on my 2nd infiniti. I come from a family of infiniti buyers. I had 9 months left on my g37xs coupe. I spoke to I went into the dealership for service on my 2nd infiniti. I come from a family of infiniti buyers. I had 9 months left on my g37xs coupe. I spoke to Ray, a sales rep there and he told me that he could "hook me up" I said sure run the numbers. He came back and said he would take back my car 9 months early and get me into a fully loaded q50s for $1,000 down and $540 a month! PERFECT!!!! Ray assured me that this deal was valid as much as I thought this was too good to be true. I asked him if there was ANY hidden charges I should worry about, he said NO. We went outside to assess my car. I had a few scratches on my wheels and the back number had a little scratch on it. I said "Ray, they will take back the car like this" Rays EXACT words were "AYYYY MAN DIS LADY CAME IN HERE WITH BROKEN BUMPER THEY TOOK THAT xxxx BACK IN A HEARTBEAT MAN, NOTHING TO WORRY ABOUT YOU CANT EVEN SEE IT" Great, SOLD! Drove the car for 2 weeks and I received a certified letter from Infiniti. The letter was a bill for $5,200!!!!!!! The charges were excess wear and tear on my car, remainder of my lease payments, and excess of miles, which ray assured that they forgive up to $500 worth as long as I was purchasing another infiniti, which seems reasonable. I called infiniti furious and they routed and rerouted me to person after person. At one point a phone rep even yelled at me for trying to explain what happened. xxxx customer service, and this is coming from someone who does telesales. I decided to give the dealer a try. Called them up and I received the exact OPPOSITE treatment. I guess there only nice when your BUYING. The smirky finance guy acted like he was braindead when I asked him what was going on. I was talking to a vegetable, the sales manager Jaun was joking around in the office with two other sales reps (who also looked like they should be selling yo-yos) I asked Juan if he had a moment to talk and he said "NO, Im with a customer" I calmly waited outside his office while he continued to joke around with dumb and dumber for another 10 minutes. I gave up. I then served his finance guy a letter from my lawyer, and also had my lawyer email it to the sales rep, the finance rep, and infiniti corporate. The funny thing is this dealership lost out on 3 more q50s leases, which I decided to give to Infiniti of Linden, who are WAY better with there customers. I guess the point of all this is stay far away from this sketchy dealership and look elsewhere If anyone has any questions or more details I would GLADLY answer all calls or texts about what happened, and even give you the number to a great guy at Linden who will hook you up with a much better deal Joseph 973.405.0478 More

Helpful 2

Report | Print