Juan Fuentes
Juan Fuentes at City Volkswagen of Chicago

Juan Fuentes

Sales & Finance Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
202 Reviews
5.0

202 Reviews

Write a Review

202 Reviews of Juan Fuentes

April 03, 2026

Dealership Rating
Employee Rating

Very good! Come see David and Juan They helped me buy my new 2026 Tiguan More

by Garcia.armando69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, DAVID H ALCARAZ

Apr 03, 2026

City Volkswagen of Chicago responded

Thank you for the 5-star review and congratulations on your new 2026 Volkswagen Tiguan. David and Juan enjoyed assisting you and we’re here anytime if questions arise. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

Dealership Rating
Employee Rating

David was so very helpful today, consultative, friendly, and answered all my questions! City Vw of Chicago has been a great car buying experience! More

by bjhilde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

City Volkswagen of Chicago responded

We’re glad David’s consultative approach and friendly assistance made your new Volkswagen GTI purchase a great experience. Enjoy your GTI and thank you for your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2026

Dealership Rating
Employee Rating

My experience with City Volkswagen was incredibly positive. From having great service technicians like Justin and Nick, to Laura who helped put me in a beautiful car. I cannot say enough good things More

by emma.wahlert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear that Justin, Nicolas and Laura V. helped you find a beautiful used Volkswagen Jetta GLI. We’re glad the team made every step friendly and supportive. Enjoy every mile in your new ride! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 13, 2026

Dealership Rating
Employee Rating

Alex Rocha provided exceptional service and guidance in my 2025 Atlas Cross Sport purchase. He made a sale and I got a fair deal. More

by LizB
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Alex Rocha

Mar 13, 2026

City Volkswagen of Chicago responded

We’re glad Alex provided exceptional guidance during your 2025 Volkswagen Atlas Cross Sport purchase. Thank you for highlighting the fair deal you received, and congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 10, 2026

Dealership Rating
Employee Rating

Laura was phenomenal—attentive, professional, and genuinely caring. She made the entire car-buying experience smooth, stress-free, and unforgettable. I truly appreciate everything she did and highly More

by nora_vald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

City Volkswagen of Chicago responded

Laura V.’s attentive, professional, and caring approach made your used Volkswagen Tiguan purchase smooth and stress-free. We’re glad the experience felt unforgettable. Thank you for recommending her to others. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2026

Dealership Rating
Employee Rating

I already left a review, but I had to come back and leave another one because when I wrote the first review, I wasn’t even fully done with the process yet. Now that everything is finalized, I can honestly More

by Blgreen6295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya , Wayne

Mar 04, 2026

City Volkswagen of Chicago responded

We appreciate you returning to share your exceptional experience, and congratulations on your used Volkswagen Atlas. Our team is proud to have delivered professional, transparent assistance and a smooth, hassle-free process. We look forward to welcoming you back in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

Dealership Rating
Employee Rating

They were polite and easy to work with. I bought the vehicle and sm very happy. More

by mgreene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Alex Rocha

Mar 03, 2026

City Volkswagen of Chicago responded

Thanks for sharing your feedback. We’re glad our team was polite and made the buying process easy. Congratulations on your new Volkswagen Tiguan and enjoy every drive. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2026

Dealership Rating
Employee Rating

David was awesome and very knowledgeable about Volkswagen's lineup. His sales style was very relaxed - i got all the information I needed and didn't feel pressured at any point. When I'm in the ma More

by Awscales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, DAVID H ALCARAZ

Feb 28, 2026

City Volkswagen of Chicago responded

It’s great to hear that DAVID’s laid-back approach and detailed Volkswagen lineup presentation made you feel informed without any pressure. We’re glad the process met your expectations. Whenever you’re ready to explore another Volkswagen, just let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 25, 2026

Dealership Rating
Employee Rating

David was super friendly and informative! ! Very straight forward and timely. The folks here were always very kind and welcoming to me! More

by Onyxappleberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, DAVID H ALCARAZ

Feb 25, 2026

City Volkswagen of Chicago responded

Thank you for highlighting how welcoming our team was and for acknowledging DAVID’s clarity and efficiency throughout your Tiguan purchase. We’re delighted you felt at ease during the process and appreciate your trust in Volkswagen. Please reach out with any questions and enjoy your Tiguan! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 25, 2026

Dealership Rating
Employee Rating

This dealership had the best deal in thr city for my partner. David was very accommodating throughout the entire experience. More

by tiabaldwin22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, DAVID H ALCARAZ

Feb 25, 2026

City Volkswagen of Chicago responded

Thanks for sharing your experience. We’re pleased you found the best used Volkswagen Tiguan deal in the city and that DAVID was so accommodating throughout the process. We hope every drive in your Tiguan is a great one! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

1
...

Dealership Inventory (188 Vehicles)

new 2026 Volkswagen Jetta car, priced at $23,221
2026 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car, priced at $24,814
2026 Volkswagen Jetta
new
Deep Black exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta GLI car, priced at $34,043
2026 Volkswagen Jetta GLI
new
Deep Black exterior
Manual
Front-wheel Drive
new 2026 Volkswagen Atlas car, priced at $53,779
2026 Volkswagen Atlas
new
Silver Mist exterior
Automatic
All-wheel Drive
used 2023 Volkswagen ID.4 car
2023 Volkswagen ID.4
used
Pure Gray w/Black Roof exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $27,990
2024 Volkswagen Tiguan
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive