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Juan Flores
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Juan Flores
Service Manager
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
394 Reviews
I have always being a fan of engines, such inclination took me to be in the aviation field for period of times during my early 20's before I settled in the automotive business and since I have not stopped to have nothing but a thrilling experience with great personal reward. Amongst the brands I have been fortunate to have worked with I can recall SMART, HONDA, FIAT, ALFA-ROMEO, MASERATI, FERRARI AND FCA in general. Customer service culture is what I like to create, share, and be able to train my co-workers for outstanding client satisfaction and experiences.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
19 yrs, 1 mo
Specialties & Trainings
2019 CHRYSLER, DODGE, JEEP, RAM, FIAT, ALFA ROMEO AND MASERATI CERTIFIED
LEADERSHIP BREAK THROUGH RAPPORT UNIVERSITY LAS VEGAS, NV
AUTOMOTIVE BUSINESS ADMINISTRATION. BROWARD COLLEGE, DAVIE, FL
394 Reviews
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394 Reviews of Juan Flores
Verified Customer
Helpful 
May 13, 2024
Service rep was great to work with, he used his OBD tool to determine the problem, took his time to explain what needs to be done - very professional. He then showed me to the waiting area which is clean a to determine the problem, took his time to explain what needs to be done - very professional. He then showed me to the waiting area which is clean and comfortable. However, I truly was not pleased with quality of work performed by the tech. The very next morning when I used the windshield washer I found that the washer supply line under the hood was broken and that whatever the tech put into the washer supply tank left a greasy smear on glass. I had to flush the tank many times to get all of the fluid out. I would not want the same tech to work on my van again. More
by dntnickel
May 11, 2024
All was good except the wait. I pulled up and a man came over asked what I was there for I said oil change and 4 point check which I had coupon for he said somebody will be over t I pulled up and a man came over asked what I was there for I said oil change and 4 point check which I had coupon for he said somebody will be over to check you in, about 20 minutes later I got checked in and he said would be hour and half to two hours wait time I was there almost 4 hours total which I did not have appointment for so was happy to get my car serviced. More
by wento13
May 11, 2024
Would be better if invoice had direct dial to service advisor. I want to get a qoute on needed repair. But will have to play dial a rep advisor. I want to get a qoute on needed repair. But will have to play dial a rep More
by tony@anthonycapobianco.com
Other Employees Tagged: Patricia Tolson
May 10, 2024
Neat, clean, friendly staff. Nice waiting area. No hospitality whatsoever. . No water, coffee, cookies, nothing for customers having to wait over an hour for service. Water alon Nice waiting area. No hospitality whatsoever. . No water, coffee, cookies, nothing for customers having to wait over an hour for service. Water alone is nice. More
by oscarbasorasr
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