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Juan Fletes
Juan Fletes at Mark Christopher Auto Center

Juan Fletes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Juan Fletes

June 14, 2025

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Employee Rating

Johnny is amazing! I tild him I needed a car as soon as possible and was going through a hard time. He helped me work things out the same day and had everything ready More

by COALEECOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mendoza , Emet Nunez

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Jun 14, 2025

Mark Christopher Auto Center responded

Thank you for your amazing review! I'm thrilled to hear about your positive experiences at Mark Christopher Auto Center with both Johnny and Emet. It's great to know they went above and beyond to help you get your cars, especially during a challenging time. We truly appreciate your kind words and look forward to assisting you again in the future! Lloyd Beardsley, General Manager lbeardsley@markchristopher.com

June 12, 2025

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Employee Rating

The Mark Christopher team treated me respectfully and professionally. They made it easy for me to get into my dream truck at a fair price with no hassles. This is my second truck I purchased from them. More

by MTMAHOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Nosser , Cesar in finance , Daniel in service

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Jun 12, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that our team at Mark Christopher Auto Center was able to provide you with a respectful and professional experience on your second truck purchase. It's great to know that you found your dream truck at a fair price. We appreciate your continued trust in us and look forward to assisting you again in the future! Safe travels with your new truck! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 07, 2025

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Employee Rating

Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez

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Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2025

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Employee Rating

Very professional I would recommend them to everyone I know, I especially love th f car More

by edrdominguejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Julie Escobar

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Jun 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ed! I appreciate your recommendation and am thrilled to hear that you had a professional experience at Mark Christopher Auto Center. It's great to know you especially love the car. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2025

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Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar

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May 31, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2025

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Employee Rating

Great service, solved problem and will be there next time. Love cadillac and the dealer service More

by LABOOLACA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Julie Escobar

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May 08, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you loved the service at Mark Christopher Auto Center and that we were able to solve your problem. We're excited to assist you with your Cadillac again in the future. Don't hesitate to visit us next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2025

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Employee Rating

Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Nick. I appreciate your kind words about Juan and understand your frustrations regarding the screen issues and the ongoing messages. It’s important to us that your vehicle is in perfect working order. I invite you to reach out to Mark Christopher Auto Center so we can address these concerns and find a suitable solution for you. Your feedback is invaluable, and we aim to uphold our standards. Thank you again, and we look forward to assisting you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2025

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Employee Rating

Always going out of the way to help us. On point with explaining things and keeping us updated More

by NMFENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi

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Apr 24, 2025

Mark Christopher Auto Center responded

Thank you for the fantastic review! We genuinely appreciate your kind words about our efforts to assist you and keep you informed. At Mark Christopher Auto Center, we're dedicated to providing excellent service, and we're thrilled to know you had a positive experience. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2025

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Employee Rating

Bought my truck there. Only place I trust to work on it. They have never let me down. More

by BRYAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Bryan! We truly appreciate your trust in Mark Christopher Auto Center for your truck. It's fantastic to hear that we have consistently met your expectations. We look forward to continuing to provide you with the quality service you deserve. Please come back and see us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 14, 2025

Dealership Rating
Employee Rating

Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez

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Apr 15, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and courteous service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and valued. We look forward to serving you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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