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Juan Fletes
Juan Fletes
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
34 Reviews
34 Reviews
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34 Reviews of Juan Fletes
September 14, 2025
Dropped my truck off and they found my oil leak, whereas other mechanics/ dealers couldn’t find the leak! Thank you for the prompt and updated responses with my questions. Very happy! First time bringing i other mechanics/ dealers couldn’t find the leak! Thank you for the prompt and updated responses with my questions. Very happy! First time bringing it there. More
by rj1810
Verified Customer
September 04, 2025
Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers under 2 hours definitely better and faster then most other dealers More
by VIRGINIOR115
Other Employees Tagged: Javier Juarez, Cesar Luna
August 31, 2025
The service line was very long no advisor were avaliable to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked b to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked both filter ans rhey were dirty. I was very disappointed this is the second time i was not happy with the service i received. I will not return to this dealer for any kind of service. More
by armyof132@yahoo.com
August 30, 2025
Juan was very knowledgeable to what needed to be done to fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his reco fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his recommendation More
by ALFONSOEGR
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
by FIVEUNGERGIRLS
Other Employees Tagged: Dino Picanzo, Nobu Damon, Dario Gomez, Leslie Fuentes, Javier Juarez, Julie Escobar
August 01, 2025
I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More
by 94angelica.flores
Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez
July 25, 2025
Dino Picanzo was very helpful and professional with assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and went out of his way to assist with getting maintenance completed on my vehicle. I am very appreciative with the service received and look forward to making Mark Christopher my primary service provider going forward. More
by miss_ladyp25
Other Employees Tagged: Dino Picanzo
July 17, 2025
The tech looked over my new used car to make sure it was in decent condition in decent condition More
by PCACCATINO
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna
