Dealership Experience
9 yrs, 4 mos
Industry Experience
13 yrs, 3 mos
Languages Spoken
English
Spanish
77 Reviews
Write a Review77 Reviews of Juan Del Arco
June 26, 2018
This Dealership was a very pleasent experience for us. I am a Kia customer since 2006. I will say that is my 3rd purchase from Kia and what amazing, professional staff they here in Ocala Fl. I received a I am a Kia customer since 2006. I will say that is my 3rd purchase from Kia and what amazing, professional staff they here in Ocala Fl. I received a call from Jamie Fielding to come in to discuss my trade in. The experience was excellent, courteous and professional. I met Guy Rodas also who is awesome at his Job and together Jamie and Guy did their best to get us the best deal and experience we could ask for. We also met Fabio that explained the details of our car functions. Pete in Financing great person as well. Jamie, Guy, Pete & Fabio were just great people that were excellent, courteous and professional at all times. We got a great car and very happy over all. The only thing I will say is I wish they gave me nice new Kia Key chain for my car... LOL Thanks everyone for great service!!! Mr & Mrs Mazzotti. More
Other Employees Tagged: Fabio Neal , Jamie Fielding, Pete Palys, Guy Rodas
May 28, 2018
Internet shopping Been looking at the Kia Stinger for several weeks, NYC auto show and YouTube. Found the Stinger I was looking for at Jenkins Kia of Ocala. What a wo Been looking at the Kia Stinger for several weeks, NYC auto show and YouTube. Found the Stinger I was looking for at Jenkins Kia of Ocala. What a wonderful way to buy a car. Worked with Juan Del Arco over the phone and Joe Slater at the dealership resulting in my 80 mile trip to pick up my beautiful red Stinger GT1 on Sunday. Even though it was a very rainy day, the car was sitting in the delivery stall and what a sight it was. The dealer had added tinted windows and a pin strip which only added to my excitement. The pricing was exceptional and Juan and Joe were very friendly and efficient. Looking forward to my next 36 month lease. More
Other Employees Tagged: Pete Palys, Kylee Schneider, Joe Slater
March 03, 2018
Shamer is such a wonderful Young Man ! I gave Shamer 5 Stars... Because Shamer greeted us with a very nice smile, very help with our concerns and answered all our questions. Shamer listen I gave Shamer 5 Stars... Because Shamer greeted us with a very nice smile, very help with our concerns and answered all our questions. Shamer listened to us, had patience with us and a very caring person. Shamer was patience , when showing us what was on the Soul Kia, we bought. Shamer is very knowledgeable. Shamer is a keeper! Edwin Morales Ramirez, we talked with the pricing deal, Edwin was nice to work with him, Edwin is a caring person, also. Administration, Anjolee Blount, was great with us,very knowledgeable, concerning, and a very caring person. We talked with Oscar Martinez, Fernando Romero, Fabio Neal, Steve Ramunno, all are very nice Young men , so refreshing, very up-beat. They are all wonderful Sales Customer Service people. John Szylin, Finance, very efficient, and friendly. My Husband, Talked with Ryan Baroni, is a very nice person, I didn't get a chance to meet Ryan. A Great Dealership, I highly recommend ! 5 Stars ***** Catherine Visha More
Other Employees Tagged: Maria Patino, John Szylin, Ryan Baroni, Fabio Neal , Anjolee Blount, Shamar Lindsey, Oscar Martinez, Edwin Morales Ramirez, Steve Ramunno, Fernando Romero
February 16, 2018
like it Fabio Neal was our salesmen in the past we have bought 5 brand new vehicles we have never had a salesmen so nice and notable about the car we wanted h Fabio Neal was our salesmen in the past we have bought 5 brand new vehicles we have never had a salesmen so nice and notable about the car we wanted he went above and beyond. And we bought the Kia Soul from him and very happy we did. More
Other Employees Tagged: Fabio Neal , Mason Day
February 16, 2018
John Szylin is a pushy old man This guy will go on and on about some insurance that you "should" purchase and when you say NO flat out then he stars to make comments about how only This guy will go on and on about some insurance that you "should" purchase and when you say NO flat out then he stars to make comments about how only dumb people dont get the insurance, " like playing football without a helmet" When you still say no he comes out with a scare tactic saying " well sign here" and he writes in a piece of paper " I refuse" with an x next to it where you need to sign. This guy tries to bully you into buying something useless. Between him and Juan del Arco I had the worst buying experience. Dealer dont bother to apologized or give me ur number to make it right, I seen all your replies, its a robotic answer. More
Other Employees Tagged: John Szylin
February 15, 2018
Purchasing my new car Went into the dealership to have my Forte serviced, did a little window shopping - and left with a brand new Optima!! Jamie was great to work with, Went into the dealership to have my Forte serviced, did a little window shopping - and left with a brand new Optima!! Jamie was great to work with, and the process went pretty quick. Everyone at the dealership was extremely friendly and helpful, would definitely refer them !! More
Other Employees Tagged: Jamie Fielding, Daniel Trengrove, Chuck Varner, Callie Zimmerman
January 27, 2018
great help Jenkins Kia really went out of their way to help me out in a very tough time. Remington Vitale went out of his way with finding me a car at my price r Jenkins Kia really went out of their way to help me out in a very tough time. Remington Vitale went out of his way with finding me a car at my price range and the service he provided was outstanding. Daniel Trengrove went out of his way getting me financed. definitely would would recommend Jenkins to friends and family. More
Other Employees Tagged: Daniel Trengrove, Remington Vitale
January 26, 2018
New car Fernando was great and helped me every step of the way. He really knew all the features on the car and was very honest with me. Fernando was great and helped me every step of the way. He really knew all the features on the car and was very honest with me. More
Other Employees Tagged: Pete Palys, Fernando Romero
January 16, 2018
SHADY! Dealt with Jeremy in Sales - was looking for a specific pre-owned Soul. He couldn't give a straight answer as to whether the car was on the lot. He Dealt with Jeremy in Sales - was looking for a specific pre-owned Soul. He couldn't give a straight answer as to whether the car was on the lot. He offered two alternatives, however, I test drove one, but we couldn't come to an agreement on price. He presented us with a scribbled note with $10,000 written on it and an "X" to sign on the 'dotted' line. Said "if I can get you this car for $10,000, will you sign the deal? SHADY!!!!! I have NO idea what he was thinking, but when he came back with his manager and the manager said the printed quote was his 'best and final', Jeremy seemed to forget he had written an offer for $10,000. We walked! Watch your back with this dealer. More
Other Employees Tagged: Jeremy Rivera
December 21, 2017
Great experience This dealership has by far been one of the best I have ever visited. Salesmen, finance personnel and sales managers were all part of a great experienc This dealership has by far been one of the best I have ever visited. Salesmen, finance personnel and sales managers were all part of a great experience for me. No one pressured, hurried, or tried to pick which vehicle I should by. In fact they went beyond to get me the bedt finance deal aviable, made sure the car I chose was the one I wanted. The sales manager was great at assisting me to get a great down payment and between him and the finance department a monthly payment I could afford. Thank you all for a great experience in car buying. And their new dealership is a great place to hang out in while waiting for your car to be worked on or for whatever your there for. Great envitoment, great team of people to work with. More
Other Employees Tagged: Desiree Mercado, Daniel Trengrove, Remington Vitale

