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Juan Castro Rodriguez

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Juan Castro Rodriguez

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Juan Castro Rodriguez | Page 2

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.4

16 Reviews

Overview Reviews (16) Inventory (469)

Specialties & Trainings

Sales Consultan

4.4

16 Reviews

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16 Reviews of Juan Castro Rodriguez

May 02, 2024

Dealership Rating

Employee Rating

They were not upfront with my wife about financing the new car . We were thinking it was with us both but some how I only ended up being on the loan without her . This caused so much miss understanding wi new car . We were thinking it was with us both but some how I only ended up being on the loan without her . This caused so much miss understanding with the whole process. On top of it all the jeep has mechanical issues with no help or way to get it fix More

by SHANEKQUAWILLIAMS1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Javier Rodriguez, Daniel Allen, Diego Barroso, Michael Carey

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May 16, 2024 -

Greenway Kia West responded

Shanekqua, I'm sorry to read about the misunderstanding and issues you've experienced. We aim for transparency in all our dealings, so this is concerning to learn. Let's discuss your situation further and see how we can help with both the financing confusion and mechanical problems of your Jeep. Please reach out at your earliest convenience - Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 02, 2024

Dealership Rating

Employee Rating

There's isn't any words to say about the dealership. Customer service was great and didn't have much to say cause it was my frlitst time going there Customer service was great and didn't have much to say cause it was my frlitst time going there More

by lindageneste904

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada, Anas Lazaar, Mac Cumbur, Daniel Allen, Diego Barroso, Mark Foster, Michael Carey, Kirpal Jimenez , Ricardo Ojeda

Helpful 0

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May 03, 2024 -

Greenway Kia West responded

We're glad to know that your first visit to Greenway Kia West was a positive one, Linda! We strive for great customer service and appreciate you taking the time to share your experience.

March 03, 2024

Dealership Rating

Employee Rating

Juan Carlos is amazing, thank you for everything! Thank you to finance, you were all extremely helpful and very friendly. Thank you to finance, you were all extremely helpful and very friendly. More

by Lcasertano

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Athena Figueroa

Helpful 0

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Mar 04, 2024 -

Greenway Kia West responded

We're delighted to know that Juan Carlos and our finance team were able to provide you with a great experience at Greenway Kia West. Thank you for your kind words, we appreciate it!

February 05, 2024

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Employee Rating

Has great customer service and staff members Made sure that I was happy with the purchase and car that I Chose that I was happy with the purchase and car that I Chose More

by Keshun44.kg

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Feb 05, 2024 -

Greenway Kia West responded

We're glad to know you had a great experience with our team at Greenway Kia West! Ensuring your happiness with the purchase is always our goal. Thanks for sharing this positive feedback!

February 01, 2024

Dealership Rating

Employee Rating

Me encanto todo lo que hacen, es el mejor servicio que he tenido hace mucho tiempo y la amabilidad es excelente tenido hace mucho tiempo y la amabilidad es excelente More

by Dianagarciabbva

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen, Diego Barroso, Jeremy Gresham, Ray Paz, Mario Pinilla, Paula Chavez, Maher Mehjazi , Daniela Daleman Fajardo, Vanessa Hoad

Helpful 0

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Feb 01, 2024 -

Greenway Kia West responded

Diana, felicidades por su nuevo vehículo! Muchas gracias por decidir hacer negocios con nosotros en Greenway Kia West - Esperamos que disfrute de su carro!

January 17, 2024

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Employee Rating

Great customer service everyone is so polite and Genuine they even had snacks for me and my son I will always recommend people to green way Kia they even had snacks for me and my son I will always recommend people to green way Kia More

by shontaewhite02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anas Lazaar, Daniel Allen, Diego Barroso, Nada Ammor, Athena Figueroa , Jaris Dennis, Camilo Giraldo, Ricardo Ojeda

Helpful 0

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Jan 17, 2024 -

Greenway Kia West responded

We're so glad to know you had a great experience at Greenway Kia West! It's our pleasure to provide excellent customer service and snacks for our guests. Thanks for recommending us, we appreciate it!

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