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Journey Dewey

Overview Reviews (15) Inventory (748)

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Journey Dewey

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.9

15 Reviews

Overview Reviews (15) Inventory (748)

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English

4.9

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Journey Dewey

September 23, 2025

Dealership Rating

Employee Rating

Tina did a great job she got me in and out of there very happy happy More

by RUMBLEBEE2013

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tina Beaver

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Sep 23, 2025 -

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

September 20, 2025

Dealership Rating

Employee Rating

The dealership, quick lane lube department. Is a dream to work with they get you in and out fast the text message that you receive about what’s recommended for your vehicle is very much appreci Is a dream to work with they get you in and out fast the text message that you receive about what’s recommended for your vehicle is very much appreciated. The service and technicians attitudes are great. Its also nice that the technicians are detailed and don’t leave oily residue on your car when they are done. More

by Tylerm1701

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Orozco, Doug Butler, Kevin Cornejo, Demetrio Castaneda, Tina Beaver

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Sep 20, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

September 19, 2025

Dealership Rating

Employee Rating

Great friendly knowing likable appreciated on time professionally done with minimal time and thanks for the service professionally done with minimal time and thanks for the service More

by nancybucklin1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Tina Beaver, Doug Butler

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Sep 19, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

September 19, 2025

Dealership Rating

Employee Rating

Journey really good to deal with answering text in timely manner. The mechanic gets the job in the same manner manner. The mechanic gets the job in the same manner More

by Bob_home

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Journey Dewey

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Sep 19, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

September 19, 2025

Dealership Rating

Employee Rating

The dealership is awesome, from each individual staff member to each department. They all work hard to provide you the best experience. member to each department. They all work hard to provide you the best experience. More

by PEGLOUISE

Verified Customer

Recommend Dealer

Yes

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Sep 19, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

September 10, 2025

Dealership Rating

Employee Rating

Journey is awesome ! She really cares about her customers and goes above and beyond for us. She really cares about her customers and goes above and beyond for us. More

by RUDYMORAN07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2025 -

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

September 10, 2025

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Employee Rating

I didn’t feel safe at any point during the buying process. Would never recommend to anyone process. Would never recommend to anyone More

by BAHMAN58

Verified Customer

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Recommend Dealer

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Sep 13, 2025 -

Corwin Ford of Tri-Cities responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

September 09, 2025

Dealership Rating

Employee Rating

No follow-up to schedule install after initial diagnosis and parts ordered. I left several notes to schedule that were never returned. Ultimately had to work with primary receptionist to get scheduled. I and parts ordered. I left several notes to schedule that were never returned. Ultimately had to work with primary receptionist to get scheduled. I do appreciate the valet service and having car picked up and returned. More

by txrocketman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2025 -

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Angela Hancock, Service Manager

September 03, 2025

Dealership Rating

Employee Rating

My experience at Corwin Ford was very good. I highly recommend this place to anyone. I highly recommend this place to anyone. More

by JASON.WILLIAMS3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

August 30, 2025

Dealership Rating

Employee Rating

Journey has always taken care of out issues. She is very professional and an excellent cilommunicator. She is very professional and an excellent cilommunicator. More

by john

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 30, 2025 -

Corwin Ford of Tri-Cities responded

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Journey Dewey

Service Advisor

Corwin Ford of Tri-Cities

15 Reviews of Journey Dewey

Dealership Inventory (748 Vehicles)

Had a great experience?Spread the word.

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Spread the word.